We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
The only thing I had trouble with was that it wasn't clear enough that the pricing didn't include P&P, therefore I undercharged customer
25/09/13
Picked up at a good time and prompt delivery the following day. Easy to use website and good prices 5*
25/09/13
Courier failed to show up and deliver on time yet again, 3rd time lucky no chance. Won't be using again sorry
25/09/13
would be much better to have a time slot for pickup and a text message to notify say 30 mins ahead when pickup is comin. had to wait in
25/09/13
very happy with service
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
Will NOT be using NightFrieght(DX) again, 3days to deliver (24hrs)forever waiting to get through to DX then get put on hold, never again
25/09/13
Excellent service cant fault will use again
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
failed to collect our parcels twice. First because of an IT error,and second time unconfirmed.Not a good tracking system and no phone number
25/09/13
No comment left by this customer.
25/09/13
they arrived on time would use them again.
25/09/13
excellent service and very easy to use
25/09/13
It would be good if the system not always restarts from scratch if you change something, had to put in all the details multiple times.
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
No issues, parcel collected and delivered as promised.
25/09/13
parcel picked up and delivered as promised thank you
25/09/13
It's a tricky delivery but the driver managed to do his job. Well done :)
25/09/13
specifying an am or pm pick up would improve yr service
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
The service was ver good
25/09/13
No comment left by this customer.
25/09/13
Easy to organise. Courier showed up with time. Parcel arrived on time. Just couldn't track it but as arrived, no problem.
25/09/13
Easy to use service from collection to delivery competitive price
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
The last parcel did not arrive on a next day delivery. Courier said it was delivered, but their driver signed for it??
25/09/13
Perfect service. No problems at all.
25/09/13
No comment left by this customer.
25/09/13
Fantastic service again - easy to use - booked 10pm - collected next day am - delivered next day - City Link - Brilliant. Thank you!!
25/09/13
Worried when I received an email of extra charges for no collection/delivery etc. Tracking didn't work.Courier tel no wrong on hold 25mins
25/09/13
Happy with service
25/09/13
very easy to set up and collected and delivered when they say so top marks
25/09/13
very good service
25/09/13
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