We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,969 reviews.
no comment
05/12/13
no comment
05/12/13
no comment
05/12/13
So simple, will be using a lot more in the future!
05/12/13
allow printing of labels for city link
04/12/13
Parcel Monkey - my package did not arrive TWICE. Please contact me ASAP on 07831637468.
04/12/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
You did everything . Arrange a pick up , dropff and all bang on time.
04/12/13
Fantastic news, Thank you very much :-)
prompt service, thanks
04/12/13
Keep it up
04/12/13
We will always try our very best.
no comment
04/12/13
no comment
04/12/13
Flawless. From collection to delivery was tracked and less than half the cost of usual carrier.
04/12/13
Brilliant!!
My parcel has not reached the buyer and as a result I have received bad feedback on my eBay account.
04/12/13
Our Response: If you click on the tracking link it clearly shows a full POD report. Signed by S. Carver on 03.12.13 at 10:26
Perfecto
04/12/13
wicked ;-)
no comment
04/12/13
no comment
04/12/13
Never any issues.
04/12/13
No option for requesting 3-5 day delivery
04/12/13
You are correct.
The DX Service turned up a day late AGAIN ! Will not be booking this service through you again!
04/12/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
Very good service for a very cheap price.
04/12/13
Fantastic news, Thank you very much :-)
No problems, but City Link's website still shows a depot at Wimbledon and it's been closed for ages! I had to go to Epsom (again).
04/12/13
We display the data from the courier concerned so will raise this with them. Thanks for letting us know.
My name wasn't given to the delivery driver so when he came to collect from my work, no one knew what he should be collecting.
04/12/13
Our Response: That's because the collection address details just show "Taylor Vinters Solicitors."
i think you did very well service was prompt and item was delivered as promised on time
04/12/13
Thank you very much :-)
No comment left by this customer.
04/12/13
No comment left by this customer.
04/12/13
Best price and next day service - excellent!
04/12/13
No comment left by this customer.
04/12/13
No comment left by this customer.
04/12/13
Delivery was at 7pm not great when putting young kids to bed. Be helpful to have s tough time for pick up.
04/12/13
In the final month before Christmas many couriers operate with extended opening hours so as to get all the orders they handle delivered.
job done!
04/12/13
Very good service, easy and realiable will definitely use it again.
04/12/13
Fantastic news, Thank you very much :-)
fast delivery
04/12/13
No comment left by this customer.
04/12/13
great service and up to 35kg well done
04/12/13
Excellent as always
04/12/13
Excellent service as normal
04/12/13
No comment left by this customer.
04/12/13
Service very good, website can be a pain but works ok
04/12/13
Excellent service. Collection arranged in the evening, collected the next day and delivered to the other side of the world in no time.
04/12/13
It's great to see you are so pleased with our own International service :-)
Prompt pick up and delivery! Excellent !!
04/12/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
