We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,796 reviews.
As ever great service thanks
19/12/13
you did a good job - Merry Christmas
19/12/13
no comment
19/12/13
no comment
19/12/13
Great service from door to door.
19/12/13
no comment
19/12/13
Deliver the parcel or let me phone in.
19/12/13
Everything was spot on, collected and delivered as promised. Thank you
19/12/13
My parcel is being held at customs but I've had no notification of this or how I can receive it. Very disappointing
19/12/13
Great service, would definitely use again
19/12/13
no comment
19/12/13
All positive so far thanks
18/12/13
no comment
18/12/13
no comment
18/12/13
Outstanding experience, website is very user friendly, pickup was on schedule, delivery was extremely quick.
18/12/13
Very competitive and easy to use on-line service. Currently tracking my parcel delivery to US and all seems to be going to plan.
18/12/13
no comment
18/12/13
no comment
18/12/13
Excellent service!!....Arrived on time and in good condition!!!....Thank you for making it a Merry Christmas!!
18/12/13
no comment
18/12/13
It would be helpful 2 be given an approximate time the courier would be calling (I waited in all day & the courier eventually arrived @ 5pm)
18/12/13
no comment
18/12/13
no comment
18/12/13
no comment
18/12/13
Customer service is by far and away the worst I have ever come across. I have had endless problems with parcelmonkey
18/12/13
No comment left by this customer.
18/12/13
Service exactly as advertised
18/12/13
No comment left by this customer.
18/12/13
No comment left by this customer.
18/12/13
No comment left by this customer.
18/12/13
I noticed some delivery options were non print for the labels. Why can't ALL delivery options have this? Thanks
18/12/13
It was going well until...the parcel was at least 24 hours late. When I contacted Parcelforce they told me only the sender could claim!
18/12/13
another first class service.
18/12/13
great service, maybe a bit more tracking info, more upto date.
18/12/13
No comment left by this customer.
18/12/13
Unable to print shipping labels, but delivery service was good
18/12/13
No comment left by this customer.
18/12/13
was a great service cheapest about as well
18/12/13
No comment left by this customer.
18/12/13
Keep doing the same v v good service
18/12/13
