We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,969 reviews.
as usual, an excellent service. fast and reasonably priced
05/12/13
Thank you very much :-)
My Item has been received at the destination, box badly damaged and the item has a smached screen.
05/12/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Brilliant service thanks
05/12/13
no comment
05/12/13
no comment
05/12/13
Everything great. Would be good to have a direct link for tracking and better instructions on what to do with the printed label
05/12/13
Full tracking is available via the green globe icon next to the order in question when viewed from your account.
no comment
05/12/13
Very good
05/12/13
it was a great service - very happy
05/12/13
no comment
05/12/13
Very good as always. thank you.
05/12/13
no comment
05/12/13
no comment
05/12/13
collected on time and delivered as advised
05/12/13
Great communication with emails, easy instructions and step by step guides on getting the parcel ready for collection
05/12/13
no comment
05/12/13
This was a great service. I am glad I found the website. I shall inform others about it and use Parcel Monkey in the future. Thanks!!
05/12/13
Thank you for making your first booking with us, please come back soon and it's great to see you will be recommending us :-)
no comment
05/12/13
no comment
05/12/13
No comment left by this customer.
05/12/13
No comment left by this customer.
05/12/13
Very happy with the service. My parcel was collected as planned and delivered on time! Would be nice though to have a collection time slot.
05/12/13
No comment left by this customer.
05/12/13
No comment left by this customer.
05/12/13
Parcel was late!
05/12/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
Efficient, easy and one of the cheapest
05/12/13
Excellent service
05/12/13
brilliant service!!!! what more can i say
05/12/13
Faster than I thought it would be.....Brrilliant!
05/12/13
Very easy to arrange , pay and collection was first thing the next day, will use again A*
05/12/13
Great service was collected on friday and arrived in Rhodes on Wednesday, have never recieved a parcel that quickly.
05/12/13
Fantastic news, Thank you very much :-)
good
05/12/13
No comment left by this customer.
05/12/13
collected promptly. international tracking status works, but doesn't show on parcel monkey status page
05/12/13
No comment left by this customer.
05/12/13
the service was professionaly done
05/12/13
attitude of driver had to come back a second day as said he could not find us and said parcel was too heavy for one person
05/12/13
Our Response: On behalf of the individual courier driver concerned please accept our apologies for this and rest assured we will raise this with the company he works for.
VERY GOOD AND QUICK SERVICES I REALL RECOMMEND THIS COMPANY
05/12/13
Thank you and it's great to see you will be recommending us.
no comment
05/12/13
no comment
05/12/13
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