We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,467 reviews.
No comment left by this customer.
18/12/13
Excellent service! parcel delivered to recipient exactly 48 hours later. And excellent price too. Well done and thank you!
18/12/13
No comment left by this customer.
18/12/13
Perfect
18/12/13
Parcel case was smashed, also i watched the driver drop my parel from a height just before he loaded his van to get his keys
18/12/13
no comment
18/12/13
no comment
18/12/13
no comment
17/12/13
all good. occaisonally odd shaped parcels or long loads are refused would be could if these could be accommodated
17/12/13
Great as usual. Thank you and have all a very merry Xmas!
17/12/13
no comment
17/12/13
no comment
17/12/13
no comment
17/12/13
It was easy, very reasonably priced and the man at city link was a real gent- nothing was too much trouble
17/12/13
The experience was easy and quick
17/12/13
Ace service :)
17/12/13
no comment
17/12/13
no comment
17/12/13
Very pleased with the whole service. Very convenient not having to print a label.
17/12/13
really user friendly website
17/12/13
Fantastic service. You were the only agency able to collect and deliver the oversize item I had purchased, and at a very affordable price.
17/12/13
very good service
17/12/13
Collected on time, delivered on time, good value, no queues at the post office, choice of couriers....absolutely fantastic
17/12/13
Courier didn't arrive on the day they said with no apology, we ended up having to take the package to a depot ourselves. Very poor service
17/12/13
Website easy to use, system efficient and very convenient. Will definitely use again.
17/12/13
no comment
17/12/13
No comment left by this customer.
17/12/13
7 days later and the parcel has just left the country. it could have walked there faster.
17/12/13
No reply to my question on twitter at all. Green telephone button did not work. rebook area was only in help section not my dashboard area!
17/12/13
No comment left by this customer.
17/12/13
Once again your service was faultless
17/12/13
No comment left by this customer.
17/12/13
Can't say anything more than excellent service yet again
17/12/13
No comment left by this customer.
17/12/13
No comment left by this customer.
17/12/13
No comment left by this customer.
17/12/13
Parcel was supposed to be picked up on Wednesday and waited in for 3 days, finally picked up Friday around 12 noon. Rubbish!!
17/12/13
Much cheaper than the post office!
17/12/13
Great service ! I am going to use this again and tell to my friends using your company! Thank you so much!
17/12/13
excellent service
17/12/13
