We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,969 reviews.
couldnt fault service
06/12/13
Fantastic news!!
Parcel to Australia door to door in less than a week, would use again. Choice of pick up am/pm would be good. Service & price good.
06/12/13
It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
06/12/13
Would like you to tell me max weight at same costs but rapid service all to plan thank you with last delivery
06/12/13
Our free to use quote engine tells you if it's too heavy or big.
No comment left by this customer.
06/12/13
Excellent service at almost an unbeatable price. Simple and efficient, What else!
06/12/13
Have used this company several times now. I could not wish for better service.
06/12/13
Great service, thank you.
06/12/13
As usual,great service and very good price,would recomend to all.Thanks Michael
06/12/13
Thank you and it's great to see you will be recommending us.
a very satisfactory service, I would use again.
06/12/13
Cheaper than going direct.
06/12/13
No comment left by this customer.
06/12/13
No comment left by this customer.
06/12/13
The driver said the parcel wasn't ready when it was so I missed out on my item because it was of less value than the cost of postage
06/12/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
Price was great as was the fast delivery, highly recommended, they are now my first choice freight Co. John Isle of Coll thanks guys. ++++
06/12/13
Cheers John :-)
Fast service, cheap but I carry that box car carrier to the home because the courier had back pain!
06/12/13
No comment left by this customer.
06/12/13
No comment left by this customer.
06/12/13
No comment left by this customer.
06/12/13
No comment left by this customer.
06/12/13
We were absolutely delighted with the service. Keep up with great prices and fantastic service! 5🌟🌟🌟🌟🌟
06/12/13
We will always try our very best.
Excellent service, thank you
06/12/13
Simple to use, clean looking website. Can we have an ios
06/12/13
Tracking slow to appear otherwise 5 star
06/12/13
Everything was fine. My customer e-mailed me to say the parcel had arrived safely. The estimated arrival time is a very welcome addition.
06/12/13
We are pleased to see you like the improvement made by City Link :-)
Great communication (emails) throughout to keep me updated. Great courier at best price with great delivery.
06/12/13
thank you, good company with various choices of delivery options.
06/12/13
No comment left by this customer.
06/12/13
fast efficient service.
06/12/13
Such a convenient, value for money service. I will be using again for sure.
06/12/13
Kept me waiting outside in the rain at the depot for about 10 minutes but really pleased my parcel got there the next day.
06/12/13
No comment left by this customer.
06/12/13
Great service but the collection guy was miserable!!
06/12/13
no comment
06/12/13
Perfect better and cheaper than any where else and on time
06/12/13
Fantastic news, Thank you very much :-)
very happy!
06/12/13
no comment
06/12/13
2 consignments, both very very carefully packed, arrived with damaged contents. Apparent rough handling.
05/12/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
very good, fast collection and I will recommend this service to any one.
05/12/13
Fantastic news, Thank you very much and it's great to see you will be recommending us.
I was unable to open the shipping instructions attachment which would give me the tracking number necessary to ship with Parcel Force. I em
05/12/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
