We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,796 reviews.
the service is good however it would be nice if there was a phone contact to yourselves direct instead of sending you guys emails, annoying
20/12/13
Excellent service, thank you, will definitely use your company again, although I don't know as yet whether the recipient has received it lol
20/12/13
Picked up on time and delivered quickly, excellent service.
20/12/13
Can't think of anything - my experience was seamless from start to finish. Thank you.
20/12/13
Very good service & delivered within the time frame quoted when tracking. Recommended.
20/12/13
No comment left by this customer.
20/12/13
Failed to collect
20/12/13
Took 7 days to arrive, but in good condition. Would use again.
20/12/13
on time and with care
20/12/13
We have used this service twice now and both times have been excellent. Thank you.
20/12/13
fantastic service
20/12/13
I was so pleased with the efficiency of your service, I will definitely use you again Thank you
20/12/13
Your customer service is terrible - they do not respond during office hours (clearly it's in India) and you don't have a phone number.
20/12/13
Found everything easy to set up and service on time, well done
20/12/13
very good
20/12/13
parcel not delivered on time, still trying to locate it??
20/12/13
Collected 11th Dec 2013, in my daughters hands in AUSTRALIA 16th Dec 2013, AMAZING, very happy familes, I will never use any other company.
20/12/13
No comment left by this customer.
20/12/13
GREAT TO USE U AGAIN
20/12/13
Brilliant from start too finish thank you
20/12/13
Excellent service. Parcels were collected and dropped off as stated. thank you.
20/12/13
Parcel Monkey was very good, but parcelforce lost a parcel while picking up ours, which we brought back to the sender.
20/12/13
really good service, excellent price. Only thing is would have liked a collection/delivery confirmation email
20/12/13
No comment left by this customer.
20/12/13
fantastic service first class
20/12/13
Quite happy with the service I have received. Can't think of an improvement at the moment!
20/12/13
No comment left by this customer.
20/12/13
more info on how to measure the volumetric dimensions of an item would be helpful. would use again, thanks
20/12/13
No comment left by this customer.
20/12/13
No comment left by this customer.
20/12/13
No comment left by this customer.
20/12/13
Brilliant yet again
20/12/13
No improvement needed
20/12/13
Great service as usual :-)
20/12/13
You delivered my parcel to the wrong adress. Luckily, the wrong address owner contacted me and I arranged for it to be picked up. Not happy!
20/12/13
collected and delivered on time. Thank you
20/12/13
brilliant service as always...collected UK Monday delivered France Thursday...amazing..thank you
20/12/13
the goods i sent got damaged the water tank was smashed acording to the receiver it looked as if the pacel had been dropped i had to refund
20/12/13
No comment left by this customer.
20/12/13
No comment left by this customer.
20/12/13
