We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,647 reviews.
no comment
21/12/13
Driver dumped package on my doorstep without even knocking. Left in public view in a non-secure front garden. Email claimed 'signed for'
21/12/13
Collector put 4 instead of 5 parcels on system so 4 were delivered even though 5 were in van. Deliverer came back with last parcel later.
21/12/13
the parcel apparently arrived damaged so now i am in discussions with the receiver for a refund
21/12/13
no comment
21/12/13
all arrived quickly and safely. great service thank you!
21/12/13
Fast service. Better communication on courier partner(for parcel tracking) internatiomally would be good. Will use again.
21/12/13
cheaper prices would be nice.
21/12/13
No complaints at all, thank you.
21/12/13
Item delivered on time ,very easy!
21/12/13
no comment
21/12/13
Great service as usual
21/12/13
Highly recommended - fast and the most efficient parcel company I've used.........many thanks
21/12/13
no comment
21/12/13
no comment
21/12/13
Parcel arrived next day from Sussex down to Devon very pleased with service
21/12/13
tracking numbers that can be passed on to buyers
21/12/13
Was supposed to be collecting on a Monday courier arrived Tuesday however the receiptient did get it next day
21/12/13
No real feedback, everything was as it should be.
21/12/13
no-one came to collect. This happens too often and is very unprofessional. Being disabled I rely on such services. I await a full refund at
21/12/13
no probs - all good
21/12/13
Will be more than satisfied when it arrives!
21/12/13
no comment
21/12/13
Pick up&delivery worked well,but payment process took me as a foreigner with a foreign credit card 30min ( I had to use VPN to make it work)
20/12/13
no comment
20/12/13
no comment
20/12/13
could have given details of what local depot to drop parcel off with shipping details.
20/12/13
no comment
20/12/13
The service is very good better than most just which I could have some time slots to make it even better.
20/12/13
what can i say ones moar 100%
20/12/13
no comment
20/12/13
no comment
20/12/13
None, your service is excellent.
20/12/13
You were late collecting it by 24hrs
20/12/13
no comment
20/12/13
no comment
20/12/13
Easy to use website, good prices, good service
20/12/13
Very efficent and good service
20/12/13
Used to send a parcel to family for Christmas. Much cheaper than Royal Mail and faster.
20/12/13
no comment
20/12/13
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