We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,962 reviews.
Excellent service and delivered all in tact.
16/12/13
great service
16/12/13
No comment left by this customer.
16/12/13
No comment left by this customer.
16/12/13
Always reliable. Well done.
16/12/13
I don't elieve delivery was attempted ont ime as no card was left at the buyer's place. I would like a refund please
16/12/13
No comment left by this customer.
16/12/13
I had quite a large parcel and was very impressed with the options and prices quoted by yourselves - considerable better than the post offic
16/12/13
Very impressive service & incredible value for money! Its the P Monkey every time for me ... Thank you... Al
16/12/13
Parcel Monkey its okay but CityLink is a nightmare regarding the driver & collection. Time of shipping is excellent after collection (if)
16/12/13
booked parcel for next day collection, you emailed me to say it would be collected and NO ONE CAME until the next day.
16/12/13
excellent - collected AND labelled at 3:30pm; arrived 8:30am, 240 miles away
16/12/13
No comment left by this customer.
16/12/13
No comment left by this customer.
16/12/13
No comment left by this customer.
16/12/13
No comment left by this customer.
16/12/13
Great job, as per usual. Thanks!
16/12/13
No comment left by this customer.
16/12/13
No comment left by this customer.
16/12/13
Picked up on the day stated for next day delivery everything arrived so happy
16/12/13
No comment left by this customer.
16/12/13
The courier did not turn up = someone was in all day. Not happy!!!!!
16/12/13
Very good service. Pick as scheduled. delivery within 7 working days. Tracking updates were OK
16/12/13
thanks.best service!
16/12/13
Parcel arrived safely in France in the allotted time scale
16/12/13
no bar code to print, problems with collection and rearrangement, will go direct next time.
16/12/13
Turned up nice & early so not waiting about but text system would be far better for an estimated time slot!
16/12/13
My parcel was collected a day late. If there's a problem then why not phone or email the client to save wasted time??
16/12/13
very good service
16/12/13
You picked up my parcel correctly then delivered to the wrong address , mix up in the postcodes, I had the wrong parcel delivered, all in al
16/12/13
Very impressed with service for price paid. Some idea of collection time would be a good idea.
16/12/13
No comment left by this customer.
16/12/13
Excellent fast delivery, courier driver very friendly and courteous
16/12/13
No comment left by this customer.
16/12/13
No comment left by this customer.
16/12/13
company booked with through you did not collect parcel!!!!
16/12/13
Exellent job,many thanks
16/12/13
No comment left by this customer.
16/12/13
Easy to use system and couriers turned up a little late but did let me know first.
16/12/13
everything was great once i found how to corrospond with you
16/12/13
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