We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,646 reviews.
No comment left by this customer.
22/12/13
give a slot for pick up / delivery ie am or pm, frustrating to wait in all day and the truck arrives at 5pm
22/12/13
I waited in all day Monday for collection but DX courier didn't come til Tues 2pm. Rung DX twice to complain. They should've let me know .
22/12/13
top job, struggled with my printer and when label was done nothing special info wise on it!
22/12/13
No comment left by this customer.
22/12/13
No comment left by this customer.
22/12/13
very good service as always delivered the parcel ahead of time
22/12/13
Excellent service, definitely will you use them again in the future.
22/12/13
first class parcel service, what more can i say.
22/12/13
No comment left by this customer.
22/12/13
Everything went well keep up the good work
22/12/13
The service was extremely efficient - the e-mail reminder on the morning was most helpful also.
22/12/13
All round good service thank you, and not expensive.
22/12/13
Your excellent service has convinced me to use no other courier from now on. Thanks for everything.
22/12/13
No comment left by this customer.
22/12/13
No comment left by this customer.
22/12/13
parcel undelivered, lack of contact or explanation. will not be using again or recommending to friends.
22/12/13
I am very disappoint with the service i have payed for euro priority in 3 working days but them delivery after 5 working days
22/12/13
no comment
22/12/13
Was using MyHermes for a while and had a few nightmares. You were absolutely brilliant! Next day delivery and totally intact! Flawless!!
22/12/13
no comment
22/12/13
Maybe some texts to show tracking when the parcel has been collected and delivery slots.
22/12/13
I haven't received my parcel!
21/12/13
no comment
21/12/13
no comment
21/12/13
great service , will use again.
21/12/13
Excellent! Could not be any easier. Intuitive website and flawless process. Thank you.
21/12/13
the parcel was very dented!!!
21/12/13
You picked up two parcels from me on the 6th Dec. and they have just arrived with New Zealand Customs 20th you quote 5days to N.Z.
21/12/13
excellent when other carriers were too expensive and difficult to use. Can't fault! thanks :)
21/12/13
very good service
21/12/13
PayPal as a payment option
21/12/13
Collection booked in advance, Parcel picked up 2 days later as arranged. Parcel damaged during transit! Not recommended! will NOT use again!
21/12/13
Collection on time, delivered quickly.
21/12/13
The van driver kept turning up at my neighbours house,I took it to Courier in peterboro myself after 3 days waste of time
21/12/13
excellent service and great price, thanks
21/12/13
waited in from 9 am for collection of parcel but not picked up until 5.35 pm disgraceful service all day wasted and lost 3 hours from work
21/12/13
I paid for NEXT DAY delivery the courier failed to collect when arranged nor did they contact me to say they were not collecting that day.
21/12/13
no comment
21/12/13
no comment
21/12/13
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