We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,646 reviews.
Cannot fault the service one bit. Very happy with 100% success rate with my first 6 parcels
22/12/13
permanent informatiuon, good service until now!
22/12/13
Really good value and efficient shipment of Christmas presents to France... took three days and couldn't be improved
22/12/13
no comment
22/12/13
no comment
22/12/13
no comment
22/12/13
Great Service
22/12/13
The driver turned up very punctual and friendly. Your service is excellent. No improvements needed yet.
22/12/13
friendly service super fast delivery
22/12/13
Contacted P.M to rearrange a pick up for the next day and ended up with one two days later. I could have done myself, customer support poor.
22/12/13
Excellent service will use again.quick and efficient .
22/12/13
No comment left by this customer.
22/12/13
Friendly good price perfect!!!!
22/12/13
No comment left by this customer.
22/12/13
i cant add further comments yet, as the item hasnt got to its destination yet....
22/12/13
the parcel I sent mo tracking onfo server down and ebay will not refund me
22/12/13
excellent pick up excellent delivery A********
22/12/13
No comment left by this customer.
22/12/13
excellent service always
22/12/13
No comment left by this customer.
22/12/13
No comment left by this customer.
22/12/13
A time window would be a huge improvement,even an a.m or p.m slot.
22/12/13
Very good service, smaller time slots would make it even better.
22/12/13
No comment left by this customer.
22/12/13
No comment left by this customer.
22/12/13
No comment left by this customer.
22/12/13
Great Service once again. Thank You
22/12/13
Brilliant service so hassle free really impressed thank you parcel monkey, and city link!
22/12/13
parcel not collected, had to complain to Courier to gain resolution. no support from parcel monkey.
22/12/13
No comment left by this customer.
22/12/13
shame the driver didnt read the collection notice so collection was a day late as didnt read collection from door
22/12/13
No comment left by this customer.
22/12/13
Parcel picked up and delivered on time to overseas destination. All very good!
22/12/13
had slight crack
22/12/13
No comment left by this customer.
22/12/13
Two parcels collected on time- one parcel delivered next day, the other parcel delivered the following day
22/12/13
Absolutely amazing . Parcel uk- Germany only 24 hrs!!!! Fabulous
22/12/13
The parcel took 6 days to arrive rather than 2-3 as stated. It arrived in good condition however so satisfactory rather than poor.
22/12/13
No comment left by this customer.
22/12/13
Hermes is faster, cheaper and better! There is still room for improvement!!
22/12/13
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