We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,796 reviews.
no comment
30/12/13
I was very happy with the service you provided the parcel was delivered the next day as promised will deffo use you again. Thank you
30/12/13
I was pleased with the service and will consider it again thanks
30/12/13
Brilliant news!!
no comment
30/12/13
The address I entered was for Arab emirates, you sent it to Germany. Contact me ASAP
30/12/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
no comment
30/12/13
Parcel force still haven't delivered - next day turning into next week service from them
30/12/13
Our Response: Tracking shows 24-12-2013 13:21 Milton Keynes Depot Address problem - unable to locate premises. The item is out for delivery once again though.
Easy to use and collected on time.
30/12/13
Very quick and reliable international service, thank you!
30/12/13
all is well,thank you
30/12/13
Service was excellent to Egypt, over Xmas, in 5 days. Disappointed that the carrier in Egypt asked my family for 80 Egyptian Pounds !
30/12/13
No comment left by this customer.
30/12/13
Very easy efficient service to use. I would recommend them to anyone.
30/12/13
Thank you and it's great to see you will be recommending us.
The parcel hasn't been collected!
30/12/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
No comment left by this customer.
30/12/13
Your Courier MY HERMES twice did not come to collect parcel on the day booked. Their excellent delivery lady Ally saved the day!!
30/12/13
Our Response: We don't use MY HERMES!!
Very goos as usual
30/12/13
Thank you very much :-)
Excellent service, thank you
30/12/13
Tracking message, address problem, need clarity such as no reply card left. Also charged extra for dimensions, I disagree with parcelforce.
30/12/13
No comment left by this customer.
30/12/13
No comment left by this customer.
30/12/13
Very reliable service that I always use.
30/12/13
Cannot add anything worked perfectcly
30/12/13
Brilliant news!!
We were pleased with the service. Collection was prompt and the parcel was delivered safely.
30/12/13
what can i say ...excellent service
30/12/13
No comment left by this customer.
30/12/13
Parcel lost and delivered a week late despite instructions not to deliver!
30/12/13
Good quick service
30/12/13
Excellent. Delivery was early on Xmas Eve.Well done
30/12/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
30/12/13
Easy to book. Parcel picked up as promised and delivered the next day
30/12/13
Collection was not made on the day stated and the communication was not ideal either. Good comms when I eventually did get a response though
30/12/13
Next day service still hasn't arrived. Picked up a week ago!!
30/12/13
Our Response: Tracking shows the following: 27/12/13 08:42 There was no one to receive the goods at the delivery point so a card was left.
No comment left by this customer.
30/12/13
Very quick service thank you
30/12/13
No comment left by this customer.
30/12/13
No comment left by this customer.
30/12/13
I was completely happy with your service and the service I received from Parcelforce and will definitely use both again next time
30/12/13
Fantastic news, Thank you very much :-)
The booking process was very simple and easy to navigate. A very slick service, collected and delivered on time.
30/12/13
perfect
30/12/13
