We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,962 reviews.
Excellent service as usual. Thanks...
16/12/13
No comment left by this customer.
16/12/13
Very easy. Just dropped the parcel off having done the paperwork at home. Reached Aus very fast! Very impressed. Thanks.
16/12/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
16/12/13
excellent value
16/12/13
No comment left by this customer.
16/12/13
Excellent service
16/12/13
i still havent recieved both my parcels
16/12/13
Our Response: Tracking shows 12th December 2013 @ 12:10 DX were unable to collect. Please contact us for more information. A card should have been left with a direct number to DX.
Was prompt and efficient
16/12/13
Thanks for your prompt service.
16/12/13
And a big thank you for booking with us :-)
quick and efficient service
16/12/13
tracking is awful
16/12/13
Our Response: Updates will become more regular once the item leaves the UK.
Excellent service. First time user. Leila definitely recommend.
16/12/13
Cheers Leila ;-)
Having read terrible things online after making the booking, I was bowled over with the excellent service. Website is very poor though.
16/12/13
Excellent as always if only others could do the same :)
16/12/13
I found this to be an excellent service. No hassle, parcel arrived safely. Will use this service again, and recommend it well done
16/12/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
16/12/13
A1 service.
16/12/13
as all ways,,,,AAAAAAAAAAA++++++++++++++++++++++thank you,,,
16/12/13
Very good service
16/12/13
Easy to register & pay for and much cheaper than other couriers. Collected and delivered as advised. Great service
16/12/13
no issues
16/12/13
No comment left by this customer.
16/12/13
No comment left by this customer.
16/12/13
good job happy send parcels in parcel monkey
16/12/13
You didn't pick up the roll!!!
16/12/13
Our Response: Tracking shows we did collect and the item was also delivered. Signed for by 'HANSON' at 12:12 on Tuesday 10th December.
No comment left by this customer.
16/12/13
Everything went very smoothly. Thankyou
16/12/13
on hold to your helpline for 30 minutes and counting, cynical
16/12/13
Our Response: We don't have a telephone number. You may have contacted a courier directly but we operate an online CRM ticketing system.
very happy with your service and will continue using it
16/12/13
Fantastic news, Thank you very much :-)
Most times it's good. One time you messed it up. Whenever I click on for a quote I NEVER get the cheap prices UR advertising even 4a 500gm!!
16/12/13
Try one at 500g ;-)
Super quick delivery from UK to Germany. I would always use www.parcelmonkey.co.uk again and recommend it to my friends. Thank you.
16/12/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
16/12/13
Quick, good price
16/12/13
very efficient service from start to finish. Thank you
16/12/13
Value for money at my end, probaly just say A.M or P.M collection, and just a message to say item delivered, good service.
16/12/13
No comment left by this customer.
16/12/13
No comment left by this customer.
16/12/13
Great service - no problems at all - will use again.
16/12/13
Great international service
16/12/13
Brilliant news and thank you very much :-)
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