We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,647 reviews.
Excellent service from booking pick up to parcel being delivered all within 3 days.
23/12/13
No comment left by this customer.
23/12/13
fab thanks
23/12/13
Very quick service! Thank you
23/12/13
No comment left by this customer.
23/12/13
Maybe the ability to track could be made clearer. I couldn't work out what was happening. Other than that the whole process was easy and fa.
23/12/13
Courier lied (Driver) telling us they tried to do a 1st delivery. Got the rescheduled delivery no problem. Needless stress from Courier.
23/12/13
Service fantastic, maybe an ETA of pick up would top it off.
23/12/13
Perfect, never let me down
23/12/13
No comment left by this customer.
23/12/13
Excellent !!!
23/12/13
No comment left by this customer.
23/12/13
No comment left by this customer.
23/12/13
3 days promised, now after one week still not received the package. Never had a problem with another courier.
23/12/13
All A1 smooth running operation. Thanks :)
23/12/13
At Christmas time you should make your customers aware of the extended delivery time to 8pm
23/12/13
excellent service thankyou
23/12/13
good
23/12/13
No comment left by this customer.
23/12/13
great service,will be using you next time i send something to my son
23/12/13
with citylink excellent as always
23/12/13
No comment left by this customer.
23/12/13
it was poor because 1 parcel out of four was 2 days late! Also had no reply about my claim as yet . poor service in my opinion.
23/12/13
My parcel arrived before Xmas to my son and his girlfriend in New Zealand, thank you
23/12/13
No comment left by this customer.
23/12/13
very good service
23/12/13
No comment left by this customer.
23/12/13
They have not received the parcel yet and I cannot log in to my account?
23/12/13
No comment left by this customer.
23/12/13
reliable friendly service, as always, thanks.
23/12/13
Great service. Cheap and efficient. Collected and delivered on time. Will use again
23/12/13
No comment left by this customer.
23/12/13
1st time I had used your service and found the emails and website information contradictory regarding printing labels. I will use you again
23/12/13
cant get any better 100% excellent company
23/12/13
Amazing service, was great to be able to track the parcel and it got to Vietnam in great time, thank you
23/12/13
No comment left by this customer.
23/12/13
No comment left by this customer.
23/12/13
Reliable service as usual. Thanks!
23/12/13
Very quick even at this time of year! Very happy
23/12/13
No one arrived to another courier.
23/12/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
