We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,796 reviews.
A nearby place to drop a shipment off instead of waiting in all day for a pick-up would be great.
28/12/13
very good service, no hassle, polite friendly, fast and affordable - very happy :)
28/12/13
As always excellent service with City Link thank you.
28/12/13
Parcel Monkey collected when requested and delivered when requested. The staff were helpful and polite. What more can one ask?
28/12/13
no comment
28/12/13
Great service especially over christmas
28/12/13
Very fast service, thank you
28/12/13
Just an excellent service, very easy to use, especially for a novice to eBay.
28/12/13
Excellent service, parcel was picked up and dropped off to its destination without any difficulties. Very happy with the service.
28/12/13
Parcel picked up 4.15pm 23nd Dec, arrived Newcastle 12.15pm next day, Xmas Eve. Outstanding service
28/12/13
You just made an unknown situation into one that was user friendly and easy. Will definitely use again! Thank you.
28/12/13
10 days and still no delivery
28/12/13
no comment
28/12/13
It would have been nice to have an email telling me the parcel had been delivered so I didn't have to rely on the recipient to tell me
28/12/13
no comment
28/12/13
More carriers that bring the labels as I don't have a working printer so I'm tied to more expensive carriers.
28/12/13
excellent service thank you-would recommend and use again!
28/12/13
no comment
28/12/13
it is now the 28 still have not received the parcel or an answer to my enquires about it. I tracked the Parcel to Copenhagen on the 18th en
28/12/13
It was a good service, an improvement would be to get a text with say a 4 hour time frame for pick up rather than having to stay in all day.
28/12/13
The parcel reached safe and within timescale mentioned. Eventhough it was the holiday season.
28/12/13
no comment
28/12/13
Collected as promised and delivered the next day, can't ask for anymore than that!
28/12/13
Easy to use website with clear information on packaging requirements. Collection as agreed and delivered on time. Will certainly use again.
28/12/13
no comment
28/12/13
No issues. Fast delivery. Cheap rates. Perfect. Rik.
28/12/13
why offer next day delivery if you cant provide it. Really ****.
28/12/13
no comment
28/12/13
collection driver never showed, I had to take the parcel to the depot, 30 miles & over an hour. & then I had to remind them of the delivery
27/12/13
no comment
27/12/13
DONT PICK UP ON TIME . NOT DELIVER ON TIME .I AM VERY DISAPOINTED .
27/12/13
Excellent service arrived as promised within 2-3 working days and this just before Christmas! Very good value 5*
27/12/13
no comment
27/12/13
no comment
27/12/13
super. very good...and cheap. bravo. thanks
27/12/13
I cannot fault your service. Absolutely delighted, thank you.
27/12/13
paid for next day delivery, parcel was awaiting delivery 9.15pm Monday, obviously the driver couldn't be bothered, discusted.
27/12/13
no comment
27/12/13
nice service will use again
27/12/13
Parcel arrived in time for Xmas and the price was right! Thanks.
27/12/13
