We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,957 reviews.
Once again your service was faultless
17/12/13
No comment left by this customer.
17/12/13
Can't say anything more than excellent service yet again
17/12/13
No comment left by this customer.
17/12/13
No comment left by this customer.
17/12/13
No comment left by this customer.
17/12/13
Parcel was supposed to be picked up on Wednesday and waited in for 3 days, finally picked up Friday around 12 noon. Rubbish!!
17/12/13
Much cheaper than the post office!
17/12/13
Great service ! I am going to use this again and tell to my friends using your company! Thank you so much!
17/12/13
excellent service
17/12/13
Delivered package to depot in Gloucester, very helpful staff, item arrived in perfect condition next day, brilliant service.
17/12/13
No comment left by this customer.
17/12/13
I dont know if my parcel got delivered or not. No information whatsoever!
17/12/13
Good service only issue we had was printing off the label as our printer was out of action
17/12/13
Did exactly as required.
17/12/13
Very Good, collection point well within the distance of addressee. State the location of the collection point, I assumed it to be delivered
17/12/13
No comment left by this customer.
17/12/13
ABSOLUTELY BRILLIANT SERVICE, WILL DEFINATELY USE YOUR COMPANY AGAIN.A+A+A+A+A+
17/12/13
No comment left by this customer.
17/12/13
I almost gave up trying to find out where to print out the parcel document
17/12/13
No comment left by this customer.
17/12/13
No comment left by this customer.
17/12/13
Great service. Thanks.
17/12/13
You are often the cheapest option over P4D and Parcel2Go - why not advertise on eBay?
17/12/13
I found this service to be exalent and will certainly use again and will recommend to friends thank you
17/12/13
Did not even pick the parcel up!! No contact through phone or email!! Absolute disgrace
17/12/13
I sent my parcell 5 days ago to Iran but it is still in the UK
17/12/13
No comment left by this customer.
17/12/13
No comment left by this customer.
17/12/13
Ideally, a time slot could be given to save the customer waiting in all day.
17/12/13
Very good service, but would be helpful if an indication of pick up time could be given
17/12/13
collected 11th december. today is 17th december... still not delivered... parcelmonkey not contactable... will not be using again!!!!
17/12/13
Good service, but the tracking information is too vague. It seems to be written in a language only postal workers would understand.
17/12/13
Very impressive
17/12/13
No comment left by this customer.
17/12/13
No comment left by this customer.
17/12/13
picked up on time and then delivered recipient on time thank-you
17/12/13
No comment left by this customer.
17/12/13
No comment left by this customer.
17/12/13
Very good. Could do with 2 options for non printer customers not that only having one is a problem
17/12/13
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