We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,055 reviews.
Only problem...The link to the label didnt work I had to type it out,
12/01/14
Thank you for the service, yet if you could give a time slot would be a very big help
12/01/14
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
services is good.
12/01/14
fast service great service
12/01/14
No comment left by this customer.
12/01/14
Used many times, every one gets 5*
12/01/14
Brilliant news and thank you very much :-)
easy to use. good prices
12/01/14
First time used. Very easy. Would recommend
12/01/14
Thank you for making your first booking with us and please come back soon :-)
Great service.Would recomend.
12/01/14
Need not say any more, all good as before ! thank you
12/01/14
The courier didn't turn up to another courier, no phone call, nothing. I rang the helpline the next day, driver ran out of time, very poor
12/01/14
Our Response: On behalf of the courier concerned please accept our apologies for this and rest assured we will speak to them.
No comment left by this customer.
12/01/14
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12/01/14
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12/01/14
No comment left by this customer.
12/01/14
Good service
12/01/14
No comment left by this customer.
12/01/14
No comment left by this customer.
12/01/14
Terrible. Courier failed to turn up so you have to go through the process of re-booking
12/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Picked up on time. Safely delivered on time.
12/01/14
No comment left by this customer.
12/01/14
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12/01/14
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12/01/14
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12/01/14
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12/01/14
your website should remember more customer information when booking.
12/01/14
Just Right
12/01/14
most satisfied with current service
12/01/14
Although I did state on notes if be out between 1500-1600 and surprise that's when they turned up.
12/01/14
Excellent service
12/01/14
No comment left by this customer.
12/01/14
Very good service. Item collected and delivered on time no brakeages and reasonable price, courteous delivery driver. Thank you.
12/01/14
excellent service
12/01/14
good service
12/01/14
No comment left by this customer.
12/01/14
This service was excellant
12/01/14
Same as always. Good reliable service although your costs are creeping up!
12/01/14
We have not made any adjustments to our City Link prices since Feb 2013.
very happy with service and reasonable cost
12/01/14
No comment left by this customer.
12/01/14
No comment left by this customer.
12/01/14
