We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,796 reviews.
no comment
11/01/14
It was a good and a straight transaction pickup was prompt
11/01/14
no comment
11/01/14
The parcel was not delivered for 48 hours instead of the 24 hour delivery paid for.
11/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
no comment
11/01/14
Great service and saved a fortune. Brilliant
11/01/14
Late delivery on two different orders this week!
11/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
no comment
11/01/14
Excellent service - quick and efficient. Thank you ,
11/01/14
no comment
11/01/14
Brilliant service thank you!
11/01/14
For a change you were very good.. Had no end of problems previously..
11/01/14
great service, great price, simple to use
11/01/14
Good service
11/01/14
no comment
11/01/14
No comment left by this customer.
11/01/14
Have used Parcel Monkey many times and they are the best,no problems.
11/01/14
No comment left by this customer.
11/01/14
Excellent service, parcel tracking a bonus, would definitely use again
11/01/14
No comment left by this customer.
11/01/14
very punctual and efficent service.
11/01/14
No comment left by this customer.
11/01/14
Good service. Well priced and reliable
11/01/14
You didn't collect it on the day you said so had to rebook it, then got delivered to me at about 6.30pm after staying in all day !
11/01/14
A very good service. It would be very helpful if the time of collection to at least within an hour could be provided.
11/01/14
No comment left by this customer.
11/01/14
Everything was fine thank you
11/01/14
I am very happy with your courier service, I' ll definitely use your service again and recommend you, thank you!
11/01/14
Thank you and it's great to see you will be recommending us.
very fast and efficient - if possible show more different providers prices, sometimes it nice to use provider I know.
11/01/14
parcels picked up and delivered on time excelent service.
11/01/14
GREAT SERVICE
11/01/14
Excellent service very quick with no problems
11/01/14
Our Response: So it should have been 5 stars then!! ;-)
No comment left by this customer.
11/01/14
Not really your fault, but Courier did not turn up to collect (claimed we were out, when we were ALL in)
11/01/14
collection and delivery as was sold. good use of morning slot prediction. would like a 2hour window or less.
11/01/14
Delightful smoooooth
11/01/14
Thank you very much :-)
Item arrived damaged. Need a better service for my business to work. Very poor. Hope the Compensation process works better than delivery.
11/01/14
Customer for the yamaha surround speakers complained of delivery damage, even though they were really well packaged.
10/01/14
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
You done great, done exactly what you said and delivered parcel on time Thankyou
10/01/14
Fantastic news, Thank you very much :-)
very good service simple online ordering system easy to use and parcels delivered effieciently with complete tracking service
10/01/14
