We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,957 reviews.
Keep doing the same v v good service
18/12/13
Parcel was not picked up on date booked and after numerous phonecalls got picked up 3 days later due to weekend! very bad service
18/12/13
very good
18/12/13
I believe we are entitled to 50% back using parcel force as our parcels were picked up 12 friday and not delivered until tuesday about 12?
18/12/13
First time use of parcel monkey and very impressed with price, speed and polite personel. Will be using again.
18/12/13
No comment left by this customer.
18/12/13
Great service but we opted for next day with City Link and it wasn't next day because that was a Saturday. A warning would be good
18/12/13
No comment left by this customer.
18/12/13
Great value & service
18/12/13
No comment left by this customer.
18/12/13
Speedy delivery as always. Have used you before and recommend
18/12/13
No comment left by this customer.
18/12/13
collection didn't knock loud enough so missed it. then I tried to rearrange & it said it would next day and didn't. I had to call in the end
18/12/13
No comment left by this customer.
18/12/13
The collection driver was polite and helpful. My parcel arrived safely within 6 days even over the build up yo Christmas. Thank you.
18/12/13
No comment left by this customer.
18/12/13
No comment left by this customer.
18/12/13
Very good service, will use again.
18/12/13
Excellent and very efficient service in the UK massively let down by parcel force's choice of European couriers once the parcel leaves uk.
18/12/13
Where is my delivery? It's been 8 days and it hasn't arrived. The tracking system says it's an invalid code & there's no phone line to ring.
18/12/13
An idea of a time bracket in which the item is to be collected would help on the day
18/12/13
Collection was 24 hours late... but it is xmas. Otherwise all-good.
18/12/13
No comment left by this customer.
18/12/13
Excellent will use again
18/12/13
Arrived on 5th day thank you.
18/12/13
great service easy and hassle free :-D
18/12/13
No comment left by this customer.
18/12/13
No comment left by this customer.
18/12/13
No comment left by this customer.
18/12/13
Great service.
18/12/13
First time of use with parcel arriving at destination a day before I expected. Very good service.
18/12/13
No comment left by this customer.
18/12/13
No comment left by this customer.
18/12/13
Pickup company arrived nice and early to collect parcel.
18/12/13
Promptly collected and delivered and the best price. What else can you say!
18/12/13
Even though it's Christmas time, the parcel got there when it said it should be there. Will always use parcel monkey for larger deliveries.
18/12/13
No comment left by this customer.
18/12/13
The collection driver was very helpful, the website is easy to use and it is an all-round hassle-free experience
18/12/13
Parcel Monkey were great. But the Irish courier failed to put notes through the recepients door twice to say they had tried to deliver.
18/12/13
very happy thanks i found that city link have improved there service
18/12/13
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