We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,796 reviews.
Everything went smoothly.Will definitely use again for my large items.
10/01/14
no comment
10/01/14
Morning email to remind me of collection. Collected as promised. Recipient delighted. Worked very well.
10/01/14
Good communication and friendly service from pick up driver
10/01/14
first class service please keep it up
10/01/14
We will always try our very best.
no comment
10/01/14
no comment
10/01/14
Excellent !
10/01/14
That drivers take more care with parcels & u dont see them chucking the box with fragile items over their sin
10/01/14
great job, even it was a car panel, came in good order. Thank you
10/01/14
Parcel delivery was prompt and professional. Tracking was accurate and parcel arrived within 3 days. A+
10/01/14
Courier could not find address. Did not accept return call 2min after trying to call for directions. Took 2 more days to come back :-(
10/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
no comment
10/01/14
Very easy process, reasonable prices. Everything ran smoothly, very satisfied
10/01/14
Than You.
10/01/14
no comment
10/01/14
no comment
10/01/14
apart from estimated collection times you seem to have it all covered - but if collections are done later in the day even this would help.
10/01/14
excellent, cheap, quick, simple, everything you look for in a carrier.
10/01/14
reduce price of larger items.
10/01/14
Great service, thanks
10/01/14
Great service and much quicker than I expected.
10/01/14
Excellent as usual
10/01/14
No 'left with number....' Was left
10/01/14
no comment
10/01/14
parcels collected fri afternoon for del mon. not delivered till late Tues night. paid for next day tired to contact not able too want a refu
10/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
Great service. Thanks.
10/01/14
And a big thank you to you too ;-)
no comment
10/01/14
The third parcel I've with you - all good value and quick delivery - thanks
10/01/14
Very quick service, many thanks!!
10/01/14
Very good service at both ends of the journey, arrived in France safe and on time.
10/01/14
thumbs up!
10/01/14
no comment
10/01/14
It takes more that 3 to 4 days my parcels are in Hongkong now they were collected on Monday and this is Friday and they have to reach China
10/01/14
no comment
10/01/14
No comment left by this customer.
10/01/14
Very good service. By Box is a brilliant concept for people who work
10/01/14
quick delivery, could do with better tracking or opt in txt tracking updates ? thanks
10/01/14
Easier than I expected. All went according to schedule. Very pleased
10/01/14
No comment left by this customer.
10/01/14
