We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,647 reviews.
no comment
21/12/13
NO way to sign/track returned package
21/12/13
no comment
21/12/13
I paid for the delivery on Friday 13th for the parcel to be picked up on Monday 16th, it wasn't picked up until Tuesday 17th.
21/12/13
fast delivery, very good shipping
21/12/13
Absolutely rubbish! No number to contact, ridiculous
21/12/13
I have used Parcel Monkey Twice now for parcels to USA. Delivered in 3 days. Fantastic Service. FIVE STAR HANDLING. Extremely Reliable.
21/12/13
no comment
21/12/13
superb . parcel collected at 1.30 pm then arrived at destination at 7.55am the next day .... amazing .!!!!!!! 260 miles away.
21/12/13
no comment
21/12/13
Superb Service, I Dropped the parcel off and it was delivered next day as arranged.
21/12/13
Arrived on time and at a good price, thank you
21/12/13
eXCELLENT DID WHAT WAS STATED
21/12/13
No comment left by this customer.
21/12/13
No comment left by this customer.
21/12/13
1st CLASS AS ALWAYS WELL DONE
21/12/13
Easier to use than some other websites.
21/12/13
No comment left by this customer.
21/12/13
No comment left by this customer.
21/12/13
first time user and totally happy ,have booked in 2 other deliveries :)
21/12/13
delivery of sofas arrived wet and dirty? How do I make an offical complaint?
21/12/13
picked up on time and delivered on time, thank you
21/12/13
Service from organising first parcel to delivery was brilliant - will use again and encourage other people to do the same.
21/12/13
i always use parcel monkey at this time of the year and they have never let me down.full marks to them.
21/12/13
prompt pickup as expected and safe delivery within time frame expected
21/12/13
No comment left by this customer.
21/12/13
very good delivery service, just would have liked clearer instructions re the invoice and labelling requirements
21/12/13
No comment left by this customer.
21/12/13
There was no window for the pick up, so I waited around all day untiil 4:15pm. It would have been nice to know when to expect the driver.
21/12/13
Think you are well organised as you are - certainly acted efficiently with my query.
21/12/13
My parcel has been in Heathrow since 07.46 on 18/12 and as of this time it is still there, and not the 4 day delivery as advertised
21/12/13
no comment
21/12/13
no comment
21/12/13
Prompt service, driver called the following morning as expected. I liked the way the label was available to print from my computer
21/12/13
no comment
21/12/13
all good
21/12/13
Your service was brilliant!! Cheaper than the PO and I didn't even need to leave my house!! :)
21/12/13
Amazed at the speed of delivery to California in the USA, especially as it was the week before Christmas!
21/12/13
Was collected and delivered without any problems. No damage to parcels
21/12/13
no comment
21/12/13
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