We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,796 reviews.
Horrendous, item and packaging was smashed an still undelivered
09/01/14
Nothing to fault really - great value and expectations fully met. Only improvement I would suggest is to indicate a collection time window.
09/01/14
No comment left by this customer.
09/01/14
Followed instructions as to location of parcel collected and delivered on time good price
09/01/14
Parcel Monkey does what it says in the adverts! :-)
09/01/14
No comment left by this customer.
09/01/14
No comment left by this customer.
09/01/14
No comment left by this customer.
09/01/14
Very effeciant service always use you - thanks again
09/01/14
No comment left by this customer.
09/01/14
No comment left by this customer.
09/01/14
No comment left by this customer.
09/01/14
get rid of Courier.. picked my parcel up on thurs and delivered it following monday.
09/01/14
By going out of business thanks anytime soon would be good!
09/01/14
COLLECTED WHEN I WAS TOLD AND DELIVERED ON TIME WILL USE AGAIN WITHOUT DOUBT
09/01/14
More communication with the driver regarding collection time.
09/01/14
No comment left by this customer.
09/01/14
brilliant send 5 parcel with no issue so far
09/01/14
no comment
09/01/14
was picked up a day late, so I had to refund the customer.
09/01/14
As always. A very good service. Fast; efficient; reliable.
09/01/14
no comment
09/01/14
Parcel arrived on xmas eve which was perfect however tracking information did not indicate location of parcel when shipping internationally.
09/01/14
no comment
09/01/14
Great service though problem with booking just before midnight where "next day" is ambiguous.
09/01/14
both parcels broken not very happy
09/01/14
Good service
09/01/14
no comment
09/01/14
Excellent Service , Many thanks
09/01/14
Love your service!
09/01/14
Parcel picked up one day late, still not delivered, they dont answer their phone, complete stress, cannot sort anything out.
09/01/14
Collected early by City link, delivered on day expected thank you
09/01/14
slow not deliverd as promised really
09/01/14
Nice easy process, first time using but impressed so far, better service than MyHermes anyway.
09/01/14
no comment
09/01/14
You are the best :)
09/01/14
no comment
09/01/14
An approximate time of delivery eg AM or PM
09/01/14
Few people realize what you do, that you aren't a parcel company just a broker; make it clearer for the *****s please. Top class otherwise.
09/01/14
no comment
08/01/14
