We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,957 reviews.
No comment left by this customer.
18/12/13
Always good
18/12/13
No comment left by this customer.
18/12/13
Very quick! Chearer than royal mail!!!
18/12/13
I'm very happy with your service
18/12/13
No comment left by this customer.
18/12/13
The website is still telling me that delivery will take place on Monday 16th - today is Wednesday 18th. Need more information.
18/12/13
No comment left by this customer.
18/12/13
No comment left by this customer.
18/12/13
No comment left by this customer.
18/12/13
No comment left by this customer.
18/12/13
Excellent service! parcel delivered to recipient exactly 48 hours later. And excellent price too. Well done and thank you!
18/12/13
No comment left by this customer.
18/12/13
Perfect
18/12/13
Parcel case was smashed, also i watched the driver drop my parel from a height just before he loaded his van to get his keys
18/12/13
no comment
18/12/13
no comment
18/12/13
no comment
17/12/13
all good. occaisonally odd shaped parcels or long loads are refused would be could if these could be accommodated
17/12/13
Great as usual. Thank you and have all a very merry Xmas!
17/12/13
no comment
17/12/13
no comment
17/12/13
no comment
17/12/13
It was easy, very reasonably priced and the man at city link was a real gent- nothing was too much trouble
17/12/13
The experience was easy and quick
17/12/13
Ace service :)
17/12/13
no comment
17/12/13
no comment
17/12/13
Very pleased with the whole service. Very convenient not having to print a label.
17/12/13
really user friendly website
17/12/13
Fantastic service. You were the only agency able to collect and deliver the oversize item I had purchased, and at a very affordable price.
17/12/13
very good service
17/12/13
Collected on time, delivered on time, good value, no queues at the post office, choice of couriers....absolutely fantastic
17/12/13
Courier didn't arrive on the day they said with no apology, we ended up having to take the package to a depot ourselves. Very poor service
17/12/13
Website easy to use, system efficient and very convenient. Will definitely use again.
17/12/13
no comment
17/12/13
No comment left by this customer.
17/12/13
7 days later and the parcel has just left the country. it could have walked there faster.
17/12/13
No reply to my question on twitter at all. Green telephone button did not work. rebook area was only in help section not my dashboard area!
17/12/13
No comment left by this customer.
17/12/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
