We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,054 reviews.
Thanks PM, I already sent 2 parcels to Kazakhstan and all was collected and delivered in time, will use again.
15/01/14
It's great to see you are so pleased with our own International service :-)
A better idea of pickup time would get you top marks
15/01/14
Excellent service and I have nothing bad to say at all. Very much recommended service
15/01/14
Thank you and it's great to see you will be recommending us.
very easy to organise and very quick to pick up. Will definitely use again soon.
15/01/14
excellent service
15/01/14
Very pleases
15/01/14
I had 2 parcels to collect and no courier turned up. Inconvenient for both the customer and myself
15/01/14
Our Response: Tracking shows the items were booked on January 7th and collected on January 8th!!
Great priced! Parcel arrived first thing in the morning!! Will be using it again thanks
15/01/14
excellent as usual
14/01/14
no comment
14/01/14
excllent seevice
14/01/14
no comment
14/01/14
Great service, Parcel picked up early, Thank you.
14/01/14
Exceptional. Prompt collection, faquick delivery to Europe & fragile pkg arr in perfect cond. Client delighted. 1st time user will use again
14/01/14
Thank you for making your first booking with us and please come back soon :-)
no comment
14/01/14
no comment
14/01/14
no comment
14/01/14
no comment
14/01/14
no comment
14/01/14
no comment
14/01/14
delivered to PF 48 by myself delivered on time
14/01/14
Great service thanks
14/01/14
Courier didn't bother collecting parcel and I had to ring them and spend 15 minuites on the phone ...thanks
14/01/14
no comment
14/01/14
no comment
14/01/14
No comment left by this customer.
14/01/14
No comment left by this customer.
14/01/14
Prompt collection, speedy delivery : thanks again!
14/01/14
Giving a morning or afternoon collection would be helpful.
14/01/14
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
fast and simple transaction
14/01/14
No comment left by this customer.
14/01/14
I would definetly use again tracking spot on and picked up and delivered on time excellent
14/01/14
Really great service thanks
14/01/14
No comment left by this customer.
14/01/14
Very happy customer thankyou!
14/01/14
No comment left by this customer.
14/01/14
Excellent communication, easy to use and a lot cheaper than other parcel delivery companies
14/01/14
We couldn't agree with you more ;-)
very efficient service and my goods were collected and delivered on time. Thank you
14/01/14
Easy and efficient service
14/01/14
Parcel picked up next day which was great !! But I had to wait two days for it to be delivered
14/01/14
