We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,648 reviews.
Courier came when they said , good communication and very fast delivery
14/01/14
a very good service as all ways. thank you.
14/01/14
Didn't pick up on the day, didn't leave calling card.
14/01/14
Reasonable price and easy to sort out.
14/01/14
No comment left by this customer.
14/01/14
Great service - reasonable and quick easy to use
14/01/14
Parcel lost for 22 days, then found and delivered after we have had to send another and been told this is acceptable! The worst service ever
14/01/14
No comment left by this customer.
14/01/14
A good service at a fair price, even with insurance. Will use again, and will recommend to others... Keep it up!!!!!
14/01/14
No comment left by this customer.
14/01/14
No comment left by this customer.
14/01/14
No comment left by this customer.
14/01/14
The price needs to be a bit cheaper .
14/01/14
We do provide cheaper options than the one you selected.
No comment left by this customer.
14/01/14
easy site ,collection on time and delivery also, good prices and service
14/01/14
Mostly excellent however confusing advice from you about Parcelforce shipping labels - told to print one and also not to print one
14/01/14
very easy service , fair prices and quick delivery would recommend
14/01/14
Parcel wasn't picked up a day late so would have liked some info/email to keep me informed. Otherwise fine. very pleased, will use again :)
14/01/14
No comment left by this customer.
14/01/14
Great. Always been please with the service
14/01/14
Quality service and very competitive prices, in other words it does as exactly as it says on the tin!! A+++
14/01/14
Fantastic, quick, efficient service - thank you very much!
14/01/14
No comment left by this customer.
14/01/14
No comment left by this customer.
14/01/14
No comment left by this customer.
14/01/14
No comment left by this customer.
14/01/14
Courier missed pickup twice, driver had apparently stated noone at home, despite collection being my workplace and open/manned 364/24/7.
14/01/14
Picked up nice and early will use again thankyou
14/01/14
No comment left by this customer.
14/01/14
No comment left by this customer.
14/01/14
Delivery was made after 2 days.
14/01/14
Our Response: The service is advertised as 1 to 2 days so you did receive the item within the timeframe stated.
Original collection day/time wasn't met
14/01/14
You are doing everything right. You are fast, efficient & give multiple ways of getting parcels delivered. There is no need for improvement
14/01/14
Fantastic news, Thank you very much :-)
Excellent service all round. Well done.
14/01/14
Good shipping. Expensive insurance.
14/01/14
No problems, parcel delivered with thanks
14/01/14
Excellent, affordable service as always, many thanks, I will use you again and again!
14/01/14
Brilliant news!!
No comment left by this customer.
14/01/14
I was a little worried ( but all was ok in the end- delivere!) because the bar code was missing and the driver did not have a label with him
14/01/14
Courier have been incredibly unprofessional, the parcel was eventually picked up 3 days late after multiple phone calls made each day.
14/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
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