We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,935 reviews.
no comment
28/12/13
Collected as promised and delivered the next day, can't ask for anymore than that!
28/12/13
Easy to use website with clear information on packaging requirements. Collection as agreed and delivered on time. Will certainly use again.
28/12/13
no comment
28/12/13
No issues. Fast delivery. Cheap rates. Perfect. Rik.
28/12/13
why offer next day delivery if you cant provide it. Really ****.
28/12/13
no comment
28/12/13
collection driver never showed, I had to take the parcel to the depot, 30 miles & over an hour. & then I had to remind them of the delivery
27/12/13
no comment
27/12/13
DONT PICK UP ON TIME . NOT DELIVER ON TIME .I AM VERY DISAPOINTED .
27/12/13
Excellent service arrived as promised within 2-3 working days and this just before Christmas! Very good value 5*
27/12/13
no comment
27/12/13
no comment
27/12/13
super. very good...and cheap. bravo. thanks
27/12/13
I cannot fault your service. Absolutely delighted, thank you.
27/12/13
paid for next day delivery, parcel was awaiting delivery 9.15pm Monday, obviously the driver couldn't be bothered, discusted.
27/12/13
no comment
27/12/13
nice service will use again
27/12/13
Parcel arrived in time for Xmas and the price was right! Thanks.
27/12/13
My parcel still hasn't arrived, No card, Nothing.
27/12/13
Excellent fast and efficient service. Most impressed.
27/12/13
The Parcel didn't arrive after the promised 2 days. So the presents were late for Christmas.
27/12/13
First time I used this service and was impressed.Updates available on line.Parcel delivered over busy Christmas period.
27/12/13
no comment
27/12/13
The collection was fiine, but on delivery the driver dropped the box and dragged it across the concrete, causing £50 of damage
27/12/13
no comment
27/12/13
no comment
27/12/13
Very good.
27/12/13
Your customer service is terrible ! - It's easy to book a collection but terrible when something goes wrong !
27/12/13
no comment
27/12/13
No comment left by this customer.
27/12/13
When you send the confirmation you can't click on the logo to go straight to the site
27/12/13
It is the second Time I use your services and on top of being the cheapest, you have been etrem
27/12/13
First class service. Many thanks!
27/12/13
terrible service paid 10 for my parcel to be collected last week and still waiting!!!
27/12/13
Excellent service
27/12/13
i booked next day insured delivery-this was not confirmed-a text confirming that the delivery was successful would be an improvement.
27/12/13
No comment left by this customer.
27/12/13
I've used Parcel Monkey several times now. Each time has been very good value and excellent service. I would (and have) recommended them!
27/12/13
Excellent service, picked up Scotland 11am delivered 10am next day Lincoln, brilliant price too, thank you
27/12/13
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