We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,797 reviews.
no comment
24/01/14
no comment
24/01/14
Fantastic value, simple to use and fast too. Actually arrived a day early - a really great service all round.
24/01/14
Very good overall, thanks.
24/01/14
A good value, easy and efficient service which did exactly what it said on the tin!
24/01/14
Great and fast service! I really satisfied! I will use it again!
24/01/14
Booking was very easy. collection proved restrictive but happened. Delivery was prompt. very pleased
24/01/14
Simply a superb service I will always use you
24/01/14
no comment
24/01/14
verry good
24/01/14
no comment
24/01/14
Excellent service just took a while for the tracking service to update
24/01/14
City link were very efficient, but won't ever go with DX freight... Impossible to get in contact with if there's a problem
24/01/14
No comment
24/01/14
Totally excellent service and price - I always chhose Parcel Monkey/Citylink
24/01/14
Easy set up, click, print and go! Cheers guys
24/01/14
no comment
24/01/14
no comment
24/01/14
No comment left by this customer.
24/01/14
order hasnt been uplifted yet !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
24/01/14
Very efficient, friendly and helpful. Our customer has her parcel already and is very pleased
24/01/14
No comment left by this customer.
24/01/14
No comment left by this customer.
24/01/14
excellent service
24/01/14
Took a couple days and tracking details were useless. Couldn't figure out what service I bought or what delivery eta was.
24/01/14
Set up account, easy, Parcal Force arrivedon due date, Parcel has not been delivered yet but will see. Very Good Thank You
24/01/14
Item wrongly returned. Then charged extra to card for wrong dimensions. Dimensions I gave were BIGGER than actual package dimensions.
24/01/14
Our Response: We are in the process of correcting this for you but on behalf of the courier concerned please accept our apologies for this.
This parcel is still in progress but it was collected on the date arranged.
24/01/14
No comment left by this customer.
24/01/14
excellent service much cheaper and easier than using the post office
24/01/14
Your price and service was excellent. It would be very helpful to have delivery confirmation if possible. It has taken me 3 days to confirm
24/01/14
No comment left by this customer.
24/01/14
Great service at a great price.
24/01/14
Thank you very much :-)
Nice to be the Boss in a Post Office "E"ncounter!
24/01/14
No comment left by this customer.
24/01/14
Superb service, not heard of you before but a supplier advised me to use you to send a parcel back. Very happy with your service.
24/01/14
It's great that you have found us now and please thank your supplier from us :-)
good service, met expectations
24/01/14
No comment left by this customer.
24/01/14
Excellent service as usual.
24/01/14
No comment left by this customer.
24/01/14
