We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,936 reviews.
Excellent service, picked up Scotland 11am delivered 10am next day Lincoln, brilliant price too, thank you
27/12/13
No comment left by this customer.
27/12/13
No comment left by this customer.
27/12/13
good service-used you a few times now.
27/12/13
No comment left by this customer.
27/12/13
Not collected on specified day. Waited in all day then had to wait in all day the next day too.
27/12/13
No comment left by this customer.
27/12/13
excellent service
27/12/13
Carrier didn't deliver on 24th Dec so waited until 27th. Packaging battered, but could have been fault of sender. It's an OK service.
27/12/13
The parcel still not arrived!
27/12/13
No one turned up for collection. Had to send from Post Office at higher cost. Will no use again. Would appreciate refund.
27/12/13
No comment left by this customer.
27/12/13
No comment left by this customer.
27/12/13
No comment left by this customer.
27/12/13
Great work guys from Cosy Cages Ltd - We will keep using you for UK and Abroad ++++++
27/12/13
Parcel collected 19th. Dec. and still not delivered at time of emailing. Very disappointing even for the time of year.
27/12/13
More competitive than P2G for some services but not enough for me to make PM my preferred choice
27/12/13
You never came and you owe me £20 and you have no phone numbers!!!!!! Sort this out!!!!!! Disgraceful!
27/12/13
Parcel still hasn't been picked up!!!!...should have been picked up on the 23rd Dec it is now the 27th Dec
27/12/13
Giid
27/12/13
You said parcel would take 2 days,
27/12/13
Unable to collect on booked day, but I was called and informed and given an alternative. It was hard to get back in contact with City Link.
27/12/13
.
27/12/13
Fantastic thank you so much PM! Highly recommended.
27/12/13
No comment left by this customer.
27/12/13
you failed to collect the package
27/12/13
Excellent service no problem with collection and would definitely use again :) AA++
27/12/13
I paid for it to arrive for xmas eve and it only got delivered today 27/12/13, I'm disgusted and will not recommend you
27/12/13
No comment left by this customer.
27/12/13
Very impressed with Parcel Monkey. Less than 24 hours from collection to delivery of a last minute present on Christmas Eve at great price
27/12/13
No comment left by this customer.
27/12/13
good service, the driver brought a label for the box.
27/12/13
The parcel we sent to New Zealand was broken into in the UK. Every gift was stolen and replaced with a broken laptop to make up the weight.
27/12/13
Easy booking process. And feedback from my customer was that it was a speedy delivery
27/12/13
we were told by one person the parcel hadnt arrived at the delivery depot, yet when we rang
27/12/13
Doing a great job - thanks!
27/12/13
No pickup on first nor second day. still no idea if it will be picked up today
27/12/13
First time using parcel monkey, will definitely use again!
27/12/13
You got everything I needed for Christmas at Grandmas, there the next day, God bless you all & Happy New year!
27/12/13
next day delivery took 2 and a half days to collect,damaging our buisness connection and service reputation
27/12/13
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