We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,268 reviews.
Outstanding Service
10/01/14
Thank you very much :-)
My package was delivered on time and the service was quick and easy.
10/01/14
Driver arrived very early, which could have caught us short.
10/01/14
The parcel was collected as promised, delivered as promised, and at a very competitive cost. Excellent service ! We'll use it again.
10/01/14
Fantastic news, Thank you very much :-)
Excellent prices for 2 packages sent outside the UK. Effiecient service, easy to follow instructions - would definately use again
10/01/14
Brilliant news and thank you very much :-)
very easy and on time, thanks parcel monkey
10/01/14
quick, efficient website - printer broken therfore option for non printer ideal.
10/01/14
Cannot fault the service with City Link
10/01/14
Very easy to set up gret way to send parcells
10/01/14
excellent service and prompt delivery
10/01/14
delivered the next day very happy
10/01/14
Delivery was expected on 01/01/14 before midday. It did not arrive until 03/01/14. I paid extra for next day delivery, atrocious service.
10/01/14
Our Response: You expect delivery on New Years Day!!
No comment left by this customer.
10/01/14
EXCELLENT SERVICE THANK YOU
10/01/14
And a big thank you for booking with us :-)
Parcel collected an the agreed date but delivered one day late (CityLink Next Day took two days)
10/01/14
you collected on the day you said you would and very keen pricing. thanks
10/01/14
No comment left by this customer.
10/01/14
Good service once again
10/01/14
Process was easy, CityLink picked up on time and delivered the next day. Tracking feature worked, parcel was delivered without damage.
10/01/14
Very good service. Amazing value and prompt collection and delivery
10/01/14
prompt effecient service
10/01/14
all is good,you could try to get couriers to collect with in a shorter time zone ie morning or afternnon choice. so were not staying in.
10/01/14
Im just glad the package arrived - excellent price beating parcelforce own company!!!
10/01/14
Good service. Conflicting advice though on parcel label and email instructions about whether box should be closed but good generally.
10/01/14
all 5stars, ig may i be cheeky maybe price little bit lower, but all great. Thanks
10/01/14
Parcel was booked for collection on the Friday but was not collected until the Monday - it would have been nice to be kept informed
09/01/14
no comment
09/01/14
no comment
09/01/14
the item which i paid for next day delivery is still in transit. would not recomend Courier ever
09/01/14
WELL ITS THE FIRST TIME THAT I USED PARCEL MONKEY...EVERYTHING WAS PERFECT AND I AM REALLY IMPRESSED FROM YOUR DETAILED INFO GUYS!!!!THANKS!
09/01/14
no comment
09/01/14
Excellent service,has never let us down.Thanks you all at Parcel Monkey !
09/01/14
no comment
09/01/14
no comment
09/01/14
Dropped a point because insurance has to be purchased for item value, even if the item being carried falls under the no compensation policy.
09/01/14
no comment
09/01/14
Keep up the care with parcels. Arrived on time with no complaints from my Buyer. 10/10
09/01/14
no comment
09/01/14
no comment
09/01/14
it will be good nex time to know morre exact time of colecting the parcel as ii spend all day waiting for courier.
09/01/14
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