We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,930 reviews.
Very easy to use web site. Fast and prompt. Very happy
04/01/14
Im very pleased with the service, i have been using this service for three years. Excellent.
04/01/14
Got to say Great value and easy to use, very convenient and professional service! No more queuing in the post office for me! Would recommend
04/01/14
Excellent, efficient service. highly recommended. definately will use again.
04/01/14
Thank you and it's great to see you will be recommending us.
Very pleased with service. Did not even have to print label.
04/01/14
No comment left by this customer.
04/01/14
very Good Service
04/01/14
25kg parcel lost somewhere in Courier you should never use them may be making a claim
04/01/14
Good
04/01/14
With a heavy item it was easy to organise and the collection & delivery was prompt. I will definitely use the parcel monkey service again.
04/01/14
Fantastic news, Thank you very much :-)
Item not delivered and no communication! Very very poor service!
04/01/14
no comment
04/01/14
I was very happy with everything, you've made parcels easy. Thank you. :)
03/01/14
Great service,simple to use and efficiently done. Would recommend.Thankyou
03/01/14
Thank you and it's great to see you will be recommending us.
no comment
03/01/14
The parcel was not delivered within the stated time period, but did still arrive on time
03/01/14
Collection and Delivery timing excellent. 2 items were broken however.
03/01/14
Very quick and simple process... Thanks
03/01/14
Came when they said they would & arrived next day no probs
03/01/14
no comment
03/01/14
Thank you for getting the important package from A to B. You held up your end with out any problems. Though, the prices are without VAT ....
03/01/14
Simple, efficient and competitively priced service
03/01/14
Where do I start! No Collection on date booked, Delivered 5 days Late (paid for NEXT DAY!), Poor unhelpful service from representative
03/01/14
VERY GOOD SERVICE BUT A BIT EXPENSIVE
03/01/14
no comment
03/01/14
no comment
03/01/14
Deliver when you say you will not 5 days later
03/01/14
A very efficient and straightforward service
03/01/14
excellent as ever
03/01/14
working out which delivery package was correct was a bit of a challenge, but otherwise all went well.
03/01/14
You were very good as always
03/01/14
no comment
03/01/14
As ever, fast and highly competitive.
03/01/14
Poor cost given by parcel monkey on a follow up parcel quote (UPs three times lower)
03/01/14
Excellent service
03/01/14
The collection by City Link was done by somebody who clearly couldn't read and follow English instructions
03/01/14
Communication was excellent, the courier (city link) turned up on time, the tracking was prompt and informative, !st class all round thanks
03/01/14
Parcel left in porch for collection, taken while out & receipt put through letter box. Great service.
03/01/14
First time I've used this service and will be using weekly now. Wld be nice to have text alert to time of arrival.
03/01/14
Thank you for making your first booking with us and it's great to see you will be coming back again soon :-)
no comment
03/01/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
