We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,911 reviews.
A good value reliable service
23/01/14
Our Response: So it should have been 5 stars then!! ;-)
Turned up late for delivery and a very rude driver ! Not very helpful at all ! Shame really
23/01/14
Sent to India. Item tracked only in UK. Cost nearly £30 to send v.small packet. Expected full tracking. My customer not impressed.
23/01/14
No comment left by this customer.
23/01/14
No comment left by this customer.
23/01/14
rely fast delivery thanks
23/01/14
No comment left by this customer.
23/01/14
No comment left by this customer.
23/01/14
No comment left by this customer.
23/01/14
Provided an excellent, no fuss service. I will definitely be using Parcel Monkey again.
23/01/14
Very Good
23/01/14
first class service
23/01/14
No comment left by this customer.
23/01/14
No comment left by this customer.
23/01/14
No comment left by this customer.
23/01/14
Very good service as aways, well done
23/01/14
On the website, the delivery time is about 2-3 days, over a week, it's still on the way with 2 days not being located. We ask for refund.
23/01/14
Good service
23/01/14
no comment
23/01/14
could not print of label. made my own. it still got there apart from that good service
23/01/14
no comment
23/01/14
no comment
23/01/14
Always great service. On time & very efficient. Highly recommend. Happy returning customer
23/01/14
CitiLink were very helpful on the phone, parcel was collected and delivered as planned.
23/01/14
good service:)
23/01/14
Picked up on time and delivered to the address, "did what it said on the tin"
23/01/14
no comment
23/01/14
excellent service
23/01/14
All round excellent service offering.
23/01/14
Excellent service with tracking. Low cost for UK deliveries
23/01/14
no comment
23/01/14
Nothing stated what time the parcel would be picked up, although I did look out for this option! AM or PM at least would be good.
23/01/14
excellent service at a reasonable price I'm very pleased and will recommend to others
23/01/14
No comeback so I assume the parcel was delivered without any problems. Many thanks
22/01/14
good price, fast pickup and delivery,extremely good service.
22/01/14
No improvement required from my experience - v happy!
22/01/14
no comment
22/01/14
Good price ,efficient delivery, just found the labelling requirements not very clear. Very happy overall.Thanks
22/01/14
very good but not as advertised a 2-3 days delivery ended up in 5 days
22/01/14
no comment
22/01/14
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