We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,052 reviews.
Great service! Thanks😃
15/02/14
no one came to pick up parcel. called up and found out destination address was also wrong (must be database error)
15/02/14
Easy to use website for booking a courier. Excellent service. Delivered next day before midday. Friendly driver. Would defiantly recommend
15/02/14
no comment
15/02/14
great service ,,,
15/02/14
no comment
14/02/14
no comment
14/02/14
Your prices are very good, particularly when adding insurance but your orders take a while to book on the site.
14/02/14
Just keep doing what your doing. Would use the service again
14/02/14
Next day delivery shouldn't be six days later...
14/02/14
Parcel not collected as arranged. Had to email & phone Courier to get it collected 36hrs later. No comunication at all. 48hrs? undelivered
14/02/14
no comment
14/02/14
Quick service!!! Well done
14/02/14
parcel collected monday am, still not delivered on friday
14/02/14
Excellent service we will definitely use it
14/02/14
Really simple to arrange and good value compared to other couriers I tried. Collection saves having to drop the parcel off. Bonus!
14/02/14
no comment
14/02/14
collection 48 hours late
14/02/14
My parcel was collected 24 hours late due to admin error at Newport - several phone calls made. Will consider alternative in future quality?
14/02/14
Fab x
14/02/14
all went smootly. Good price and reasonable insurance.
14/02/14
Overall service very good, item picked up and delivered as promised. Was a little disappointed that tracking of item was not available.
14/02/14
First time with Parcel Monkey, everything was very easy, collected as planned and the parcel arrived to Gambia in six days
14/02/14
Excellent service!!!
14/02/14
no comment
14/02/14
Your service is always easy to use, and collected ontime, many thanks
14/02/14
no comment
14/02/14
Only complaint I have was given pick up date.. But not a time!! So could end up wasting a day waiting, luckily mine was collect mid afternoo
14/02/14
Thanks to the internet I found out the parcel had been left at the post office . The delivery man didn't put a card through the door .
14/02/14
no comment
14/02/14
Excellent service as always!
14/02/14
Collected Mon for next day delivery. Customer stayed in all day Tues. Not delivered until Thurs. See tracking info. Card NOT left by driver
14/02/14
as usual spot on thank you.
14/02/14
no comment
14/02/14
The parcel wasn't collected on the day specified and so I took it to the local Courier depot myself after work
14/02/14
No comment left by this customer.
14/02/14
No comment left by this customer.
14/02/14
No comment left by this customer.
14/02/14
No comment left by this customer.
14/02/14
super service
14/02/14
