We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
Quick, reliable and at a competitive price
31/01/14
No comment left by this customer.
31/01/14
Wasnt too clear over the lable as ordered without needing printer but email coni
31/01/14
great, only confusion is the message said we would receive a label by email and didn't? Driver did not need one so not an issue. Thanks
31/01/14
No comment left by this customer.
31/01/14
No comment left by this customer.
31/01/14
No comment left by this customer.
31/01/14
Very good service easy to use will use again
31/01/14
great service. simple and easy to use.
31/01/14
Great again thank you.
31/01/14
No comment left by this customer.
31/01/14
Absolutely fantastic, from Wales to the USA in 3 working days, I cannot get a parcel from London to Wales in that time usually, well done.
31/01/14
welcome reminders. website easy to use and parcel picked up promptly.
31/01/14
Great service, fast at a very good price thank you
31/01/14
used parcel monkey on many occasions, never any issues, i will kep using them. thanks
31/01/14
brilliant service as usual - highly recommend
31/01/14
I labeled the item with address and "DO NOT BEND" signes but the parcel was covered in a plastic bag therefore the warning was not available
31/01/14
No comment left by this customer.
31/01/14
I was not impressed with Courier, I didn't get my parcel on the day I was supposed to it was 2 days later
31/01/14
No comment left by this customer.
31/01/14
Would like to select collection date before selecting courier. Otherwise great!
31/01/14
no comment
31/01/14
5 days after, still waiting for the item to be collected! i already contacted ParcelMonkey 3 times!, Costumer services ... the worse ever!!
31/01/14
on the day within working hours and polite when collected, thanks
31/01/14
Waited in all day but no one came, told he could not fine the house - poor service, will not sue you again!
31/01/14
As before, Arived in good time and undamaged, thank you.
31/01/14
great serice easy to use cimpetative prices
31/01/14
Clear and simple price structure and prompt collection and delivery. Easy service
31/01/14
parcel should have arrived Saturday 25.did not arr. till Tuesday 28.what happened to the 48hr.delivery?
31/01/14
The service was good, but the feedback on delivery time was appalining!
31/01/14
no comment
31/01/14
no comment
31/01/14
Excellent service, collected in the morning and delivered the next day, on line tracking makes it easy :)
31/01/14
My parcel was collected promptly and delivered the next day without having to chase anyone
31/01/14
The parcel was delivered one day after we would have expected, other than that no problems at all, thanks.
31/01/14
no comment
31/01/14
The address was incorrect on the parcel, I used parcel force address label as I had no ink left.
31/01/14
no comment
31/01/14
Parcel monkey are great! However city link should provide and estimated parcel pick up time.
31/01/14
no comment
31/01/14
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