We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,901 reviews.
Will definately use again....good service
10/03/14
No comment left by this customer.
10/03/14
No comment left by this customer.
10/03/14
great service
10/03/14
very good service, very happy
10/03/14
Website was good, but Courier service was terrible-3 days late collecting.
10/03/14
Fast delivery
10/03/14
Absolutely appalling,tv unit smashed up,totally discraceful
10/03/14
No comment left by this customer.
10/03/14
No comment left by this customer.
10/03/14
I like the service but u could improve better with instant parcel update
10/03/14
No comment left by this customer.
10/03/14
reasonable prices, easy tracking - great thank you.
10/03/14
Early collections are esentual for smooth operation. Thank you.
10/03/14
Good efficient delivery
10/03/14
Easy, convenient and reasonably priced. Will be better when courier companies start providing estimates for collection times.
10/03/14
No comment left by this customer.
10/03/14
You need a phone line the current system is pathetic-you ignore questions esp' re money.Courier often dont bother to pick up your orders
10/03/14
Courier collection was two days late and only after much chasing
10/03/14
As always a quick and easy way to send a parcel, this time to the USA , was easy and delivered on time stated by courier, thanks
10/03/14
Fantastic service and very good value will use again
10/03/14
Helped me find a reasonable service I could not get directly from parcel companies
10/03/14
Parcel did not get picked up on right day
10/03/14
Simple, effective, does what it says on the tin!
10/03/14
Very pleasant driver. Parcel collected day requested and arrived at destination safely.
10/03/14
very happy with service
10/03/14
No comment left by this customer.
10/03/14
No comment left by this customer.
10/03/14
No comment left by this customer.
10/03/14
No comment left by this customer.
10/03/14
Delays again in picking up and in delivering. The promise about delivery ie next day, within 2 days is a meaningless misrepresentation
10/03/14
Parcel force turned up day late, said didn't receive my details.
10/03/14
No comment left by this customer.
10/03/14
Great price, perfect for parcels too big for normal royal mail delivery.
10/03/14
As ever, a service lacking in personal touches, but still very effective
10/03/14
SPOT ON AS USUAL THANK YOU
10/03/14
No comment left by this customer.
10/03/14
Two out of three packages were badly damaged,
10/03/14
The contents were completely destroyed, broken,smashed as if the parcel had been dropped from a great height
10/03/14
everything was satisfactory, thank you
10/03/14
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