We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,471 reviews.
Very easy to use website, takes a lot of the effort out of having to organise a courier.
27/03/14
Still waiting for my parcel to be collected - worse company ever! - must be run by thieves as i have paid and had no service.
27/03/14
Great service,your website was very easy to use,and the driver was very helpful.Regards Marion R.D.
27/03/14
No comment left by this customer.
27/03/14
item was collected and delivered late,but would use parcel monkey again
27/03/14
ALways very good
27/03/14
No comment left by this customer.
27/03/14
no comment
27/03/14
efficient, easy to use.
27/03/14
no comment
26/03/14
no comment
26/03/14
no comment
26/03/14
your website was easy to use. options given for services was overall good.I have given a lower mark as City link collected late by 1 day
26/03/14
The parcels have been failed to be collected 3 times and have spent over 5 hours on the phone trying to sort this out I will never use your
26/03/14
no comment
26/03/14
No communication to say there was a hold up . We had to trace the parcels and sort the hold up ourselves . Unhappy!
26/03/14
Very good
26/03/14
The staff at the drop-off location could have been more positive about what they needed to do with the pre-booked parcels, but otherwise OK
26/03/14
a very helpful and pleasant courier a credit to your team
26/03/14
Easy to use website, package picked up next day and delivered day after. A real pleasure to use
26/03/14
No comment left by this customer.
26/03/14
No comment left by this customer.
26/03/14
No comment left by this customer.
26/03/14
Satisfactory service for a good price.
26/03/14
Pick on the day arranged, this pick up was late, this may be what caused delivery to be a day late!
26/03/14
I was v
26/03/14
Very specific! Prices are significantly better than parcel2go! That's a fact. Just a pleasant experience! Thanks
26/03/14
Very pleased. Will use again.
26/03/14
No comment left by this customer.
26/03/14
Always an excellent service great value and reliable
26/03/14
No comment left by this customer.
26/03/14
brilliant service
26/03/14
I've not received my 'next day' delivery (Courier LVV43371 20.3.14) and after 4 unreturned calls, they still don't know where it is.
26/03/14
Parcel collected 48 hrs late. No contact telephone. No email address for an internet based company? Tried instead of another courier - never again
26/03/14
No comment left by this customer.
26/03/14
No comment left by this customer.
26/03/14
Good service thank you....would be better to have a telephone number available for enquiries
26/03/14
Brilliant service, with no problems. Highly recommended.
26/03/14
The ability to track my delivery was excellent and the price was very competitive.
26/03/14
No comment left by this customer.
26/03/14
