We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,901 reviews.
Poor service, never delivery what is claimed
10/03/14
as always prompt and efficient service
10/03/14
No comment left by this customer.
10/03/14
Yet again I had to do your job for you after 9 failed attempts at contact. Terrible service.
10/03/14
No comment left by this customer.
10/03/14
Very happy to provide this feedback on great job, but feedback page was 4 seconds too slow to open. So would not give feedback next time.
10/03/14
No comment left by this customer.
10/03/14
Great service as usual
10/03/14
No comment left by this customer.
10/03/14
parcel pickup when said great service
10/03/14
No comment left by this customer.
10/03/14
No comment left by this customer.
10/03/14
No comment left by this customer.
10/03/14
10 days when i sent parcel, still not delivered, awfull
10/03/14
As always fast and efficient service
10/03/14
Amazing service. But would love to be able to book domestic stuff online and drop-off at the post office. They're cute there you know ;-)
10/03/14
Not collected on time
10/03/14
Excellent service
10/03/14
It would be useful if some indication can be given as to what time of the day a parcel will be collected
10/03/14
No comment left by this customer.
10/03/14
I had to take the parcel into depot myself as the courier driver couldn't find me and he lost his phone, very poor service from Courier
10/03/14
Very good!
10/03/14
The delivery man is as always friendly and polite. The parcel arrived promptly in Scotland the next day. Thank You
10/03/14
no comment
10/03/14
Great service yet again!
10/03/14
excellent service as usual
10/03/14
no comment
10/03/14
no comment
10/03/14
no comment
10/03/14
excellent service
10/03/14
Your label kept saying "internal error" when ever I tried to view. It would not print. Tracking stopped 06/03 now 10/03 WHER IS MY PARCEL???
10/03/14
no comment
10/03/14
no comment
10/03/14
It's Monday still not arrived that's 3 times I've used you and 3 times you have failed miserably !
10/03/14
no comment
10/03/14
no comment
10/03/14
Unsympathetic and uncaring replies from customer service. Would not recommend to ANYONE else to use.
10/03/14
no comment
09/03/14
no comment
09/03/14
Very dissappointed with Service, very Poor Tracking results from ParcelForce and eventualy when they responsed I hwa
09/03/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
