We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,901 reviews.
no comment
07/03/14
Driver arrived on time and was very helpful will use again as far better than My Hermes who keep losing my parcels.
07/03/14
Excellent
07/03/14
no comment
07/03/14
no comment
07/03/14
Brilliant yet again. Prompt deliver, excellent service and cheap as chips! Thank you :D
07/03/14
No comment left by this customer.
07/03/14
New carriage limitations confused me. I was posting ceramic mugs which are not covered by insurance but was asked to cover the value
07/03/14
Great service, polite efficient drivers, delivered as specified.. AA Overall rating
07/03/14
No comment left by this customer.
07/03/14
You're a very efficient operation. No complaints so far.
07/03/14
No comment left by this customer.
07/03/14
No comment left by this customer.
07/03/14
very good service good value for money very easy service to use .
07/03/14
Excellent service, very prompt too
07/03/14
I couldn't find my parcel tracking information (using CityLink) to easily. Otherwise excellent service. Already recommended you.
07/03/14
No comment left by this customer.
07/03/14
No comment left by this customer.
07/03/14
fINE
07/03/14
collected on the day ,would like messge to say it has been delivered
07/03/14
Excellent service as usual My first choice of courier service. Keep up the good wook
07/03/14
Theres slight delay in status update on whereabouts of parcel. . Great pickup n delivery service. very efficient. . Thank you.
07/03/14
Although initially a bit miffed at being unable to speak to someone, it all worked out fine and everyone was very helpful when writing back
07/03/14
Nobody came to collect the goods, No notice left, we have to rearrange the collection today, 2 days later
07/03/14
No comment left by this customer.
07/03/14
Parcel order number 1911325. My parcel should have been pick up on Monday from Singapore Airlines Heathrow Airport and delivered to
07/03/14
No comment left by this customer.
07/03/14
No comment left by this customer.
07/03/14
Great friendly and speed service
07/03/14
Collected Boxes on Time and very polite and helpful ( which makes a change to grumpy Couriers!)
07/03/14
Paying to insure parcels should be optional.
07/03/14
to track my parcel almoste imposible ,tel number does not work but pickup and delivery all good
07/03/14
I am so impressed with Parcel Monkey - the service is so efficient and cheap!! I will share my positive experience!!
07/03/14
My parcel has STILL NOT BEEN COLLECTED. Am calling to complain today.
07/03/14
great service thank-you
07/03/14
good service as always.
07/03/14
Very Good!Thank you very much!
07/03/14
Good service, excellent price
07/03/14
I am yet to receive my package or any explanation as to why delivery has not even been attempted
07/03/14
No comment left by this customer.
07/03/14
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