We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,471 reviews.
No comment left by this customer.
27/03/14
Parcel was not picked up so I waited in all day for nothing.
27/03/14
Just a brilliant service!
27/03/14
Excellent service and good price. Picked up as promised and delivered promptly. Will certainly use your service again.
27/03/14
You said that applying the label was optional. My parcel wasn't not collected until I had labelled the parcel. This info should be changed.
27/03/14
No comment left by this customer.
27/03/14
No comment left by this customer.
27/03/14
Just wish you gave a time slot for standard collection.
27/03/14
No comment left by this customer.
27/03/14
Good service. Great communication
27/03/14
Would like a refund as parcels weren't collected .
27/03/14
No comment left by this customer.
27/03/14
Was expecting parcel to be collected between 8 and 6 but it was not collected until following day
27/03/14
No comment left by this customer.
27/03/14
very efficient
27/03/14
This is the second shipment to this customer. The first, Parcel force neglected to collect the parcel twice but this shipment went well
27/03/14
No comment left by this customer.
27/03/14
Service could be improved by providing an approximate time for pick up.
27/03/14
Excellent service, thank you!
27/03/14
super service i will definatly be using again
27/03/14
No comment left by this customer.
27/03/14
Provide a time window for when collection will happen
27/03/14
Although the delivery was to the USA it arrived on time, to the customers saticfaction.
27/03/14
No comment left by this customer.
27/03/14
TERRIBLE SERVICE - UNABLE TO CONTACT TO COMPLAIN. COLLECTION 5 DAYS LATE. PLEASE CONTACT ME ON 07731756020
27/03/14
Faultless from start to finish.
27/03/14
No comment left by this customer.
27/03/14
it was very easy to send the parcel. Good job!!
27/03/14
No comment left by this customer.
27/03/14
No comment left by this customer.
27/03/14
For the last 3 days I've attempted to contact you, the item is damaged beyond repair. I've contacted PayPal and opened a dispute.
27/03/14
parcel didnt get collected on the friday by DX frieght. I called the next wednesday to see what happened. why didnt abyone contact me?
27/03/14
Very fact,good comunication,very good team.Kind regards!
27/03/14
Excellent service and quick delivery!!
27/03/14
The delivery wasn't collected on the day i booked and I had to chase it up to be collected. Yesterday it still hadn't been delivered.
27/03/14
My sons family has moved to Germany .
27/03/14
Excellent service! And great value! :)
27/03/14
I was disapointed. I requested for my parecel to be collected on a Friday and wasnt collected until Monday!
27/03/14
No comment left by this customer.
27/03/14
aaa++++ quick without any prob.
27/03/14
