We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,261 reviews.
Parcelforce collector,didn't have address label and confusion over tracking number but issues with their service not yours which was super
14/03/14
parcelmonkey second best in the UK to CLICKANDSENDPARCEL COURIER UPS NO. 1 THANK YOU AGAIN
14/03/14
You were recommended by a friend and lived up to their positive praise.
14/03/14
driver left parcel in rain outside garage, (they were in) no note to say it had arrived, didnt get signature, my customer very unhappy.
14/03/14
no comment
14/03/14
parcel picked up and delivered as expected
14/03/14
no comment
14/03/14
no comment
14/03/14
no comment
14/03/14
no comment
14/03/14
thanks very much!
14/03/14
I thought it was perfect, my first time of ever getting a parcel collected and delivered. Brilliant
14/03/14
reasonable price and prompt collection delivery driver very friendlyand courteous
14/03/14
Absolutely great, so easy to use, Courier collected and delivered all as ordered the hassle free way to send a parcel, thanks!
14/03/14
good service - works well - price point better than Royal mail by 15% so it was worth a go
14/03/14
great. thank you. will be using again.
14/03/14
no comment
14/03/14
I purchased the express 24 service with parcelforce on friday 7th March expecting next day delivery and the parcel was delivered on mon 10th
14/03/14
Straightforward process, good website.
14/03/14
no comment
14/03/14
no comment
14/03/14
quick, easy and good price
14/03/14
no comment
14/03/14
Good service, let down by no time windows (regardless of cost) and no weekend service for pick up
14/03/14
No comment left by this customer.
14/03/14
I booked in the parcel, and someone came and took the wrong parcel from the office. The original booking is still here.
14/03/14
Top class as before
14/03/14
If approximate collection time could be given that would be useful
14/03/14
No comment left by this customer.
14/03/14
No comment left by this customer.
14/03/14
no communication from parcel monkey or Courier re collection
14/03/14
On time collection and delivery - perfect !
14/03/14
Excellent service. As always.
14/03/14
hi, the next day parcel hasnt been delivered yet
14/03/14
Very poor. No tracking number and didn't know when or if the parcel got delivered.
14/03/14
Very well priced would be better if there was a time window parcel would be collected as had to work so left it with a neighbour would recom
14/03/14
service is now better than before
14/03/14
Paid and booked for Saturday delivery and it was not delivered on th Saturday
14/03/14
good service, clear website, very pleased,
14/03/14
Parcel collected and delivered on time
14/03/14
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