We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,050 reviews.
Excellent website, prices and service. Very impressed.
31/03/14
parcel never picked up, after 4 schedulings, paid for next day delivery now a week later no parcel, no refund facility that I can see.
31/03/14
efficient and very reliable .loved the way i could track my parcel .excellent
31/03/14
No comment left by this customer.
31/03/14
No comment left by this customer.
31/03/14
Everything went very smoothly - Thank you
31/03/14
No comment left by this customer.
31/03/14
No comment left by this customer.
31/03/14
No comment left by this customer.
31/03/14
Try start by having the goods collected!! Courier has failed to turn up twice on this order alone. Last order took 16 days for collection
31/03/14
Easy to schedule a delivery, economical and fast. Very pleased.
31/03/14
had to deliver my parcel to the depot because they failed to pick up. whole days wage lost because of incompitence.
31/03/14
The parcelt took 3 days to collect, not at all good
31/03/14
Very quick delivery and easy to book
31/03/14
easy & worked
31/03/14
No comment left by this customer.
31/03/14
No comment left by this customer.
31/03/14
Was expecting to book with P.Force drop-off service. Could not, no label, had to phone P.F to arrange label
31/03/14
since dx failed to collect both consignments need i say more !
31/03/14
Excellent service and delivery
31/03/14
Collected on time - safely delivered on time - excellent
31/03/14
On-line booking - I found it frustrating to go back a page to edit something and then find I lost the content of the page I left.
31/03/14
Extremely efficient, easy and excellent value. Great service.
31/03/14
Simple, good value and worked well.
31/03/14
My parcel was collected from my work and delivered to quite a remote area of Italy in time and in one piece. Thank you!
31/03/14
No comment left by this customer.
31/03/14
One recent freight parcel took longer than 24 hours but within 48, apart from that all very good.
31/03/14
1st time i used thease and very good they where to
31/03/14
No comment left by this customer.
31/03/14
2 parcels were sent. only one of which arrived the following day. the other was a day late
31/03/14
A great way to send stuff, simple,cheap,& quick
31/03/14
Just an efficient service provided thank you.
31/03/14
The service is a little expensive
31/03/14
PM_1957301_2637437, I am awaiting a response for the following order. We now have a EORI number for the business. Could you please check
31/03/14
4 of the 5 parcels were delivered on time but the 5th was delivered next day to the same destination.
31/03/14
Internet instructions to request pick up of parcel and print label easy to follow. Excellent service. Thank you!
31/03/14
a good service
31/03/14
still costs too much to send from NI to Eire, why is that?
31/03/14
Delivered parcel myself as Courier didn't turn up…..
31/03/14
We are still waiting delivery - the tracking service has supplied no information other than it is in sorting office, location not available
31/03/14
