We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
Wonderful service again, just alarmed when I didn't get a label the email said 'I might get one' but collection was on time, perfect, Thanks
25/03/14
no comment
25/03/14
no comment
25/03/14
Excellent price, great service, didn't think they would take a parcel that size but collection and delivery both on time. THANKS
25/03/14
Excellent service as ever!
25/03/14
no comment
25/03/14
no comment
25/03/14
Good service. However, unable to communicate effectively with City Link when they missed a collection.
25/03/14
no comment
25/03/14
Excellent service
25/03/14
texts from courier to give a time slot for collection/delivery
25/03/14
no comment
25/03/14
no comment
25/03/14
All round great service.
25/03/14
Courier failed to collect. This is the second time in one week.
25/03/14
excellent service, simple to arrange
25/03/14
Great service as usual, would highly recommend Parcel Monkey to anyone, easy website booking and great price. Thank you.
25/03/14
Easy website, fast turnaround, great value for money. Can't ask for more. Will use again and recommend
25/03/14
My parcel was damaged, but as the lady was away it was outside 3 days & you refused to pay compensation. I will not be using P Monkey again.
25/03/14
Price could be lower!
25/03/14
Great service.
25/03/14
no comment
25/03/14
everything was perfect !!!
25/03/14
I tried first time and the overall experience was excellent.
25/03/14
Great. Fast collection and delivery times
25/03/14
The updates on the progress of the package are unclear and don't seem to come in order.
24/03/14
2 days late for collection and left on hold for 20 mins totally unacceptable.
24/03/14
good work
24/03/14
no comment
24/03/14
no comment
24/03/14
An excellent service, both simple and swift; highly recommended.
24/03/14
no comment
24/03/14
Delighted with service thank you
24/03/14
Utterly dissatisfied - you have NO telephone number for contact and NO allowance on your system for changing the Collection address! UNHAPPY
24/03/14
Perhaps a call to say delivery in next half hour might be useful. Pleased with service...did what you said. Thnks
24/03/14
Flawless pick up and delivery. Website is intuitive and easy to use.
24/03/14
great service, just what i needed
24/03/14
Very good service, easy to use and good price
24/03/14
very good service, will use again
24/03/14
no comment
24/03/14
