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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,887 reviews.
Very happy with the service thanks
21/03/14
no comment
21/03/14
Excellent service and as promised. Thanks.
21/03/14
No comment left by this customer.
21/03/14
email parcel tracking info automatically.
21/03/14
provide boxing of items service
21/03/14
No comment left by this customer.
21/03/14
Poor communication. Stayed in four separate days awaiting collection which did not come. Had to phone each time.
21/03/14
No comment left by this customer.
21/03/14
Collected and delivered when required A+++
21/03/14
Very good service easy and reliable
21/03/14
No comment left by this customer.
21/03/14
Superb service thank you
21/03/14
very good easy to book shame who you pass the parcel onto e.g parcelforce cant pick up on timeor day for delivering
21/03/14
Delivery driver absolutely charming
21/03/14
Simple, well priced and efficient.
21/03/14
No comment left by this customer.
21/03/14
No comment left by this customer.
21/03/14
No comment left by this customer.
21/03/14
where is my parcel ? i paid 17.50 for service and the track and trace is useless !!! where is my parcel,it should be in berlin ????????
21/03/14
excellent
21/03/14
No comment left by this customer.
21/03/14
No comment left by this customer.
21/03/14
No comment left by this customer.
21/03/14
i could not fault your service, i will be using you again, very reasonably priced and very fast delivery, thank you
21/03/14
slightly confusing on the customs button as to adding contents - wasn't obvious which button to complete that section
21/03/14
No comment left by this customer.
21/03/14
Not collected on the specified date
21/03/14
Would be good if there was a weight comparison scale to look at for approx costs instead of having to keep submitting it for calculation.
21/03/14
No comment left by this customer.
21/03/14
The bike frame arrived damaged (dent) despite it had been very well wrapped.
21/03/14
No comment left by this customer.
21/03/14
No comment left by this customer.
21/03/14
the driver refused to bring my parcel up my address as I pay them to deliver up to my address. drive was very rude never use again DX LOGGIS
21/03/14
First package sent via Parcel Monkey, first impressions good lets see if it continues.
21/03/14
No comment left by this customer.
21/03/14
No comment left by this customer.
21/03/14
No comment left by this customer.
21/03/14
Always good service fom City link
21/03/14
Great price and service as usual !
21/03/14
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