We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,804 reviews.
Good service. Will use in future
09/04/14
Excellent collection and delivery both services Promptly executed most pleased will use you again :)
09/04/14
no comment
09/04/14
Well you sent in total three messages saying our parcel was going to be collected, sadly it wasn't collected until the following day!
09/04/14
no comment
09/04/14
Hi there, I'm still waiting on one of my parcels to be delivered which was collected on the 31 03, any help with this would be appreciated
09/04/14
good
09/04/14
Great service - as always.
09/04/14
As always fantastic service.
09/04/14
I payed for a 48 hours delivery, but the service took from Wednesday the 3rd till Tuesday the 8th. Unfair!
09/04/14
Very poor .. All 3 parcels was damaged and items was delivered loose into my house .
09/04/14
no comment
09/04/14
Congratulations monkey, you deserve a big bunch of bananas, swing from the trees!
09/04/14
no comment
09/04/14
All good, thanks.
09/04/14
We always use Parcel Monkey , the prices are very good , the pick up , delivery and comunication are excellant
09/04/14
Thanks
09/04/14
I paid you £28 and specifically asked for an afternoon pick up. You turned up before 08:00 when the collection person had left for work.
09/04/14
It would be great if you could do "special prices" for big and heavy luggage - like a suit case. I woul definitelly chose you again for that
09/04/14
Fantastic service... Great communications.... Highly Recommend
09/04/14
Excellent
08/04/14
no comment
08/04/14
All ran as smooth as ever
08/04/14
Very impressed with the service thus far. My customers are also delighted. Thanks again.
08/04/14
Always a great service
08/04/14
Very good
08/04/14
The last 2 parcels (one received and the other sent) have both been ordered as next day delivery, but took 2 days!
08/04/14
no comment
08/04/14
Good competitive rates, very happy!
08/04/14
My parcel was very badly damage contents was falling out and lost some items :(
08/04/14
Parcel lost. Terrible problems getting in touch with supplier. No reference that works on your website. Very difficult to resolve.
08/04/14
no comment
08/04/14
everything went smoothly
08/04/14
The driver practically threw the parcel inside when asked to be careful it's fragile he replied h don't care it's heavy!
08/04/14
fast reliable and friendly service, thanks.
08/04/14
no comment
08/04/14
no comment
08/04/14
no comment
08/04/14
great service but a little bit late for collection near 6pm as we close a 5pm
08/04/14
no comment
08/04/14
