We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
no comment
25/03/14
no comment
25/03/14
had no issues
25/03/14
excellent service. highly recommended.
25/03/14
had to pay twiced never picked up first time olso could not track
25/03/14
no comment
25/03/14
Collection was a day late. No obvious way of contacting anybody at parcel monkey to find out what was happening.
25/03/14
Parcel monkey email said it was getting picked up the Wednesday Courier picked it up Thursday, Label on the parcel said Thursday :-(
25/03/14
1st time user, good service
25/03/14
My parcel hadn't turned up!
25/03/14
good service
25/03/14
no comment
25/03/14
Collected on Friday Delivered on Saturday.Brilliant many thanks
25/03/14
no comment
25/03/14
no problems and city link staff were available promptly and were helpful.
25/03/14
Everything went smoothly. Parcel collected and delivered as requested. Would have been useful to know approx time for collection.
25/03/14
no comment
25/03/14
Excellent quick service and item delivered to the other end of the country 48hrs later. Will used the site again.
25/03/14
No comment left by this customer.
25/03/14
I love Parcel Monkey! You're the best.
25/03/14
Great service, really easy to use.
25/03/14
It took a bit longer than advertised this time but got there fine - so much more reliable than posting things to Uganda. Thank you.
25/03/14
email link to label didn't work. label isn't very clear
25/03/14
We were very pleased with the service you gave,prompt collection and delivery,thank you
25/03/14
I love parcel monkey!
25/03/14
No comment left by this customer.
25/03/14
Easy and well priced
25/03/14
great price reliable great on time collection AAAA service
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
Good paperwork, careful (Citylink) driver, and safe delivery
25/03/14
Was disappointed the tracking didn't work.
25/03/14
No comment left by this customer.
25/03/14
2nd driver came to collect parcel. " Collecion Failed" report then caused confusion to recipient. Otherewise very good service
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
Heavy parcel but driver was very helpful, no complaints. Easy to book online. Great service all round. Thanks!
25/03/14
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