We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,887 reviews.
No comment left by this customer.
22/03/14
Quick and safely delivered,thanks
22/03/14
quick easy sevice delivery driver very pleasant and helpful
22/03/14
No comment left by this customer.
22/03/14
Bit pricey
22/03/14
Very good service
22/03/14
No comment left by this customer.
22/03/14
The collection was easy to book and the parcel arrived quickly and safely. A timed collection slot would have been very useful
22/03/14
No comment left by this customer.
22/03/14
supposed to collect on friday, waited in all day, turned up monday - not good, cust. servs couldn't sort. Comms avg
22/03/14
your website is easy to use but parcelforce didn't collect my parcel for 3 days! not good!
22/03/14
used parcel monkey 24 times now. very good.
22/03/14
Try and get the couries to match my hermes for small parcels from 0-1kgs other than that keep up the good work :-)
22/03/14
no comment
22/03/14
i didnt receive any confirmation whether the product has been delivered or not.
21/03/14
It took 4 days to delivery my pacel instead off nextday my customer was not happy and either was i
21/03/14
no comment
21/03/14
i just sent a Parcel to China. It arrived there really quickly.
21/03/14
no comment
21/03/14
Excellent service start to finish, quick and cheap.
21/03/14
Some of the tracking information is not clear, bit ambiguous
21/03/14
Parcel was collected and delivered on time with no problem at all. Would not hesitate to use again.
21/03/14
no comment
21/03/14
Verg good service but you could offer a bonus code after an order to get a discount on next order placed
21/03/14
excellent service. love it
21/03/14
the service was straightforward and did exactly what I wanted at a competive price. will use again
21/03/14
no comment
21/03/14
no comment
21/03/14
Would be nice to input a safe place for parcel collection when booking.
21/03/14
would be nice if you provided a phone number , also to confirm what the carrier you were using once it left the UK
21/03/14
Reasonably priced, efficient and easy. Perfect thank you!
21/03/14
no comment
21/03/14
thanks, delivered ok
21/03/14
Easier tracking as I bought the postage with you but the tracking is with parcel force. Otherwise good
21/03/14
no comment
21/03/14
When booking delivery the site gave option to store card details or not. But could only make booking if card details were stored. Not happy
21/03/14
Well I waited today and Courier never turned up. No record on their tracking site
21/03/14
no comment
21/03/14
Collection never happened, I has to drive 15 miles to drop it off at the courier.
21/03/14
Brilliant, thanks!
21/03/14
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