We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,887 reviews.
I tried first time and the overall experience was excellent.
25/03/14
Great. Fast collection and delivery times
25/03/14
The updates on the progress of the package are unclear and don't seem to come in order.
24/03/14
2 days late for collection and left on hold for 20 mins totally unacceptable.
24/03/14
good work
24/03/14
no comment
24/03/14
no comment
24/03/14
An excellent service, both simple and swift; highly recommended.
24/03/14
no comment
24/03/14
Delighted with service thank you
24/03/14
Utterly dissatisfied - you have NO telephone number for contact and NO allowance on your system for changing the Collection address! UNHAPPY
24/03/14
Perhaps a call to say delivery in next half hour might be useful. Pleased with service...did what you said. Thnks
24/03/14
Flawless pick up and delivery. Website is intuitive and easy to use.
24/03/14
great service, just what i needed
24/03/14
Very good service, easy to use and good price
24/03/14
very good service, will use again
24/03/14
no comment
24/03/14
no comment
24/03/14
Efficient and good tracking options at a fraction of the price of ParcelForce. Great!
24/03/14
1010
24/03/14
just doing great, keep up the good work, very happy chappy, no stress , lee.
24/03/14
no comment
24/03/14
Couldn't fault it, smooth transaction again
24/03/14
Can't Fault it perfect
24/03/14
couriers have been day late last 3 times
24/03/14
Very fast and easy to use
24/03/14
Perfect delivery for an awkward item, cheers
24/03/14
no printed labels on collection parcel force could do with a back up but this is not your fault, thank you for your service
24/03/14
no comment
24/03/14
no comment
24/03/14
Straigt forward and easy to use. Stress free thanks
24/03/14
Everything works perfect, can that be improved?
24/03/14
Good service and reasonable value,came on time i would use the service again.
24/03/14
No problems many thanks
24/03/14
exellent service every time
24/03/14
Excellent service, collected and delivered next day, excellent value, definately use again, thank you
24/03/14
Can't fault this service - Thank you
24/03/14
Your service was excellent
24/03/14
Excellent service, prompt USA delivery. Highly recommend
24/03/14
Very efficient
24/03/14
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