We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
A text/email acknowledgment that you have collected a parcel would be helpful.
08/04/14
Thank you your service was excellent.
08/04/14
No comment left by this customer.
08/04/14
24hr delivery took 1 week, DX claimed parcel already delivered (wasn't), not PMs fault though - DX are ****
08/04/14
No comment left by this customer.
08/04/14
No comment left by this customer.
08/04/14
Parcel Monkey went well as ever but City Link never turned up or even notified that they didn't after until 3 days and I had to call
08/04/14
Easy to use and very efficient way to arrange large parcel collections
08/04/14
collected thursday as agreed for friday delivery ... didnt deliver till monday letting me and customer down
08/04/14
I ordered next day delivery, parcel was delivered a day late, not replying to my email
08/04/14
We have no telephone to contac you, and we have an issue with one of our parcels.. we cannot call Parcel Force, as there isnt a label.
08/04/14
collected and delivered on time great service
08/04/14
No comment left by this customer.
08/04/14
No comment left by this customer.
08/04/14
system really great to use and print off labels great and collected on time also like the reminders definitly would use again
08/04/14
CityLink are fab!
08/04/14
No comment left by this customer.
08/04/14
No comment left by this customer.
08/04/14
No comment left by this customer.
08/04/14
Everything went extremely smoothly, thanks!
08/04/14
Very good service. I would recommend to anyone, thank you.
08/04/14
Terrible service. Wrong parcel arrived and delay service.
08/04/14
really good just wish i had known a time for parcel collection
08/04/14
Beltin
08/04/14
Really not happy with the service- item still haven't arrived- customer service is not good!!
08/04/14
Nothing to add, collected when stated and delivered when stated. Well done
08/04/14
No comment left by this customer.
08/04/14
More approx time frame of delivery
08/04/14
No comment left by this customer.
08/04/14
No comment left by this customer.
08/04/14
No comment left by this customer.
08/04/14
Had to pay to send again, 1st one returned for no reason with no customer contact. Wrote letter of claim, item returned damaged - no reply.
08/04/14
No comment left by this customer.
08/04/14
Yeah ****ing brill yeah sorted me right ****ing out ****ing sweet as
08/04/14
No comment left by this customer.
08/04/14
No comment left by this customer.
08/04/14
No comment left by this customer.
08/04/14
No comment left by this customer.
08/04/14
u are good
08/04/14
No comment left by this customer.
08/04/14
