We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,886 reviews.
no comment
25/03/14
no problems and city link staff were available promptly and were helpful.
25/03/14
Everything went smoothly. Parcel collected and delivered as requested. Would have been useful to know approx time for collection.
25/03/14
no comment
25/03/14
Excellent quick service and item delivered to the other end of the country 48hrs later. Will used the site again.
25/03/14
No comment left by this customer.
25/03/14
I love Parcel Monkey! You're the best.
25/03/14
Great service, really easy to use.
25/03/14
It took a bit longer than advertised this time but got there fine - so much more reliable than posting things to Uganda. Thank you.
25/03/14
email link to label didn't work. label isn't very clear
25/03/14
We were very pleased with the service you gave,prompt collection and delivery,thank you
25/03/14
I love parcel monkey!
25/03/14
No comment left by this customer.
25/03/14
Easy and well priced
25/03/14
great price reliable great on time collection AAAA service
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
Good paperwork, careful (Citylink) driver, and safe delivery
25/03/14
Was disappointed the tracking didn't work.
25/03/14
No comment left by this customer.
25/03/14
2nd driver came to collect parcel. " Collecion Failed" report then caused confusion to recipient. Otherewise very good service
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
Heavy parcel but driver was very helpful, no complaints. Easy to book online. Great service all round. Thanks!
25/03/14
Booking is easy and the couriers used have been excellent
25/03/14
Excellent Service, Many Thanks.
25/03/14
Delivery happened on time and as requested but confirmation of order hard to find so not sure what level of packing was required.
25/03/14
I would of like to know what time of the day they were coming!! also the young man had hygiene problem,,, he did smell bady of BO. +++
25/03/14
The Courier left my parcel in the consignee dustmin
25/03/14
City Link are good, quick clean, timely and efficient.
25/03/14
The service you provide is excellent. I have recommended you to many of my contacts.
25/03/14
No comment left by this customer.
25/03/14
Good freindly efficient. 5 stars.
25/03/14
No comment left by this customer.
25/03/14
Excellent service, thanks
25/03/14
Perhaps give an email on the day with a rough collection time
25/03/14
The parcel was really thrown around. Contents arrived broken.
25/03/14
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