We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
No comment left by this customer.
30/03/14
No comment left by this customer.
30/03/14
no comment
30/03/14
no comment
30/03/14
I paid for next day delivery and the parcel wasn't colelcted until Thursday instead of Monday! I'd like compensating.
30/03/14
collected on Monday on a next day delivery , delivered on Wednesday
30/03/14
My goods were meant to be delivered Tues 25th March. After 39 calls I didn't get my goods until sat 29th. Very poor service.
30/03/14
no comment
30/03/14
if only I could instruct Citylink to leave safe! I wasn't in.
30/03/14
no comment
30/03/14
Great service, easy to arrange.
30/03/14
never picked it up .wife waited all day.think the bloke who you were to deliver it to is still waiting.
30/03/14
Confirmation email received and collection/delivery prompt.
30/03/14
I wasn't told a time just a day, popped out for 20 mins and missed post, not even a call to say on way or here. Very poor service!!
29/03/14
All good, however a narrower collection window would be good :)
29/03/14
The parcel wasn't collected on the right day but once it was the delivery was fast and professional
29/03/14
An email to say package had been picked up would've been v helpful
29/03/14
Very good
29/03/14
no comment
29/03/14
very good all round, polite, efficient, and delivered on time in excellent condition. full marks.
29/03/14
used you a few times. so far i cant fault the service. very happ.
29/03/14
would be great if you could give an eta on collection of the parcel
29/03/14
All fine. The driver was very helpful, offering to bring the very heavy box in for me.
29/03/14
no comment
29/03/14
no comment
29/03/14
Give a time slot for collection! The drivers have them why not give them to the customers?
29/03/14
thank you for providing a good service
29/03/14
no comment
29/03/14
Great service and did exactly as promised
29/03/14
Really pleased with service, especially the reminder email saying when the courier is due to arrive. This really saves valuable time.
29/03/14
Spot on
29/03/14
no comment
29/03/14
the parcel has not been delivered abd a grievance is being takennout against ne in ebay, Courier do not want to help
29/03/14
excellent service thanks
29/03/14
very happy with parcel monkey both with value for money and prompt delivery *****
29/03/14
My item was delivered on time without any problems, so I'm pleased. Thank you!
29/03/14
no comment
29/03/14
very nice service
29/03/14
I think the service that I have received was very very poor to the fact that parcel supposed to be picked up two days before it actually was
29/03/14
Give a parcel pick up time to save people waiting in all day
29/03/14
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