We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
very pleased with the service
08/04/14
no comment
07/04/14
no comment
07/04/14
no comment
07/04/14
I have been really pleased with the service so far. I have had two problems which have both been rectified and dealt with efficiently. Brill
07/04/14
Brilliant service and best value. Item picked up and delivered on time with updates online. Superb.
07/04/14
no comment
07/04/14
no comment
07/04/14
Good service but could be improved by being given a pick up 'window, or a text giving say one hours notice. Frustrating to wait in all day!
07/04/14
no comment
07/04/14
Brill Again !
07/04/14
Late pick up, 20 minutes on the phone waiting to get through and an explanation
07/04/14
Parcel not collected on day and would not have been collected following day either if I hadn't taken it up with the Post Office.
07/04/14
no comment
07/04/14
Parcel monkey is fantastic, you cannoy make it any better..The driver was so friendly and polite....
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
Very satisfied, got there quicker than expected Only thing on custom form, explain the types of export as wasn't sure I selected right one.
07/04/14
DX and parcelmonkey made no reference to fitting in a bag,one parcle damaged,DX one day late after we stayed in,you also have no phone no
07/04/14
The booking process was very satisfactory - but our item was damaged in transit (parcelforce) - which was very dispointing.
07/04/14
Wonderful. Just don't be like iPostParcels because they're useless.
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
One week parcel is not collected !!! What happens?
07/04/14
very good I have never heard of you until I did a google search for shipping Alloy's city link collected at 5 delivered by 11am next day
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
Very good service. Would recommend.
07/04/14
Paid for next day 24 hour parcelforce...it took over 72 hours (working days) to get there..i want a refund!
07/04/14
No comment left by this customer.
07/04/14
on time and deliverd with no problems very very happy
07/04/14
great service thank you
07/04/14
Fantastic Job was very well packaged by sender and parcel monkey redelivered as I missed the first delivery attempt 10/10
07/04/14
delivered on time at a very reasonable price.
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
