We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,887 reviews.
The delivery driver was absolutely delightful. It was refreshing to meet someone who was so happy to help. Completely recommended.
24/03/14
Great Service. Thank you. I will use again.
24/03/14
Great!!
24/03/14
I chose & paid for next day service, package was a day late. Tracking online wasn't updated. No customer service phone number.
24/03/14
Driver told lies. Logged as premises closed when I sat here all day waiting. Never phoned. Had to reschedule and change parcel numbers. poor
24/03/14
EASY, CHEAP AND FAST.
24/03/14
AAA class service I always use parcel monkey, no messing
24/03/14
Very efficient and cost effective service. Thankyou
24/03/14
No comment left by this customer.
24/03/14
Good service, no problems at all.
24/03/14
excellent service all round.
24/03/14
No comment left by this customer.
24/03/14
great service
24/03/14
My package was not collected on the day arranged but three days later. No communication. Awful service I shall not use again.
24/03/14
the picup where serveral days delayd
24/03/14
I like not having to print the labels
24/03/14
The service was reasonably priced and the driver that collected the parcel was very helpful, however, the parcel arrived late.
24/03/14
Not a prob with parcel monkey but Courier damaged my parcel and am now trying to get compensation.
24/03/14
Consignment not collected despite assurances from Nightfreight. Cannot contact anyone to establish status. Basically unacceptable service
24/03/14
very pleased
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
Collection was easy, and the pricing is so good I'll definitely be using you again. The form, however I feel could be tidier/nicer to use
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
Much better than last time
24/03/14
Excellent service - very easy to use!!
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
still good but some stuff is not being sent,,one come back to me and one is still not were it should be,,
24/03/14
speedy service. very good. will use you again.
24/03/14
On every occasion that I have used your services to either send or collect and deliver to me, it has been a pleasurable experience. Thanks
24/03/14
the goods were damaged beyond repair!!!!
24/03/14
excellent service
24/03/14
I was impressed with the speed of the collection and delivery Booking process was so easy I was a bit skeptic you would deliver but you did
24/03/14
No comment left by this customer.
24/03/14
EXCELLENT SERVICE. COLLECTION DRIVER IS BRILLIANT.
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
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