We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,887 reviews.
The parcel was really thrown around. Contents arrived broken.
25/03/14
No problem with foreign workers but GOOD English is lacking, leads to confusion, errors, anger
25/03/14
very efficient and cheap service - thanks
25/03/14
No comment left by this customer.
25/03/14
i am not always sure that the delivery people treat the items they are dealing with enough care
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
very good sevice ,easy to order , will use you next time ,thank you for your service
25/03/14
No comment left by this customer.
25/03/14
all good DX are spot on
25/03/14
100% satisfied
25/03/14
Easy service to use. Delivered next day as promised.
25/03/14
Quality service
25/03/14
Collection was booked for 19 March, all day up til 1800. Driver did not show. No call. Your phone lines close at 1700. Useless!
25/03/14
No comment left by this customer.
25/03/14
Parcel from Aberdeen to Melbourne, Australia - great service and really quick.
25/03/14
very good services
25/03/14
slow late service , got a collection for today hope this isnt going to be another missed collection
25/03/14
No comment left by this customer.
25/03/14
Great early collection and early delivery, a text stating going to be within next hr or an hr slot would be FANTASTIC!!!!
25/03/14
WE ARE ALWAYS VERY HAPPY WITH YOUR SERVICE. THANK YOU
25/03/14
No comment left by this customer.
25/03/14
Excellent around.
25/03/14
No comment left by this customer.
25/03/14
give loyal customers like me, money off vouchers for printer cartridges for the amount of ink I use with you
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
Very happy with the service provided
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
Dissapointed that the tracking only notified collection / del, not in transit due for del 2.00, need more detail like DPD
25/03/14
Overall good but pl change this>U say laptop is carried without insurance but u ask for a value & forced me to pay £3-but it was not insure
25/03/14
No comment left by this customer.
25/03/14
No comment left by this customer.
25/03/14
Parcel monkey was good but city link was very bad as the parcel was distorted and the goods very damaged. Will not use city link again.
25/03/14
No comment left by this customer.
25/03/14
Very easy to use, straightforward, will use again, excellent.
25/03/14
Would have helped (sender) to have been left a note when driver missed them @ 1st attempt. Also you sent ME parcel labelling/not sender !!
25/03/14
No comment left by this customer.
25/03/14
very good price , very quick
25/03/14
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