We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
Easy, quick, cheap, able to track.......you can't ask for anything else!
29/03/14
Option to choose the cheapest courier. Is excellent
29/03/14
First time user and very impressed with quick response and cost, thank you
29/03/14
no comment
29/03/14
Not collected on day stated. No record om my order. They could not collect company had to take to depot. I sat home all day for nothing!
29/03/14
no comment
29/03/14
worse service i have ever experienced failed delivery called four times to Courier noone returns calls and no contact details to contact m
29/03/14
Great job, thanks.
29/03/14
no comment
29/03/14
You collected on time. You delivered as arranged. What more can I want? very good.
29/03/14
Fine, but expensive compared to other courier services.
28/03/14
no comment
28/03/14
no comment
28/03/14
good no problems
28/03/14
no comment
28/03/14
the parcel was collected 24hrs later than expected, but overall, I was pleased. the service was very good.
28/03/14
Delivery was not next day
28/03/14
We receive several trucks a day and have 20 staff about. You "couldn't collect the delivery" on the arranged day for unknown reasons.
28/03/14
no problems at all!
28/03/14
no comment
28/03/14
Parcel collected and arrived within expected time frame. Some idea of what time parcels will be collected would be useful, waited in all day
28/03/14
no comment
28/03/14
no comment
28/03/14
no comment
28/03/14
the service was great, exactly as quoted and cheaper than competitors
28/03/14
You didn't collect the item!!! So actually carrying out a service would be a starting point!!!
28/03/14
You have continued to deliver beyond expectation - please keep up the good work!
28/03/14
Good service and good price
28/03/14
no comment
28/03/14
fantastic service..from collection to delivery...no improvement necessary
28/03/14
no comment
28/03/14
no comment
28/03/14
A booked time would have been better but great service otherwise.
28/03/14
Unbelievable - first time the package arrived on time! Most of the time the service price-performance is acceptable.
28/03/14
Very quick and easy to do as always
28/03/14
Post office refused to take the package despite booking the drop off, had to go mile to the depot.
28/03/14
No comment left by this customer.
28/03/14
Very happy. No complaints/problems at all - will use again!
28/03/14
very very poor. the item was collected and lost. i
28/03/14
No comment left by this customer.
28/03/14
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