We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
We are happy with the service as it arrived quickly to destination, but we had to wait quite a longtime for the collection.
11/04/14
An icon with print your labels now I would have liked as I was confused and did't know that they were mailed to me.
11/04/14
Spot on again
11/04/14
Don't think there is anything to improve on. Will be using you again very soon. First class service and price thank you.
11/04/14
no comment
11/04/14
I've tried to contact but no reply. My parcel wasn't collected...
11/04/14
no comment
11/04/14
It's a pain to have to print labels as not many people have printers
11/04/14
Prompt and efficient. Great value for money. Thank you!
11/04/14
no comment
11/04/14
no comment
11/04/14
fast, friendly & affordable, what not to like?
11/04/14
Not collected on day agreed. No contact number available on website.
11/04/14
No problems at all. Perfect pick and delivered the next day.
11/04/14
excellent service, collected and delivered on time and safely.
11/04/14
Very easy to use good communication very happy
11/04/14
I have never had a problem with ur service so there's nothing to change
11/04/14
Very easy to use, from computer to the pick up on the day nominated, very good service
11/04/14
Easy to book and great price. But the label quality should be improved, the Euro Priority Home logo is fuzzy and confused post office clerk
11/04/14
no comment
11/04/14
no comment
11/04/14
No comment left by this customer.
11/04/14
good job thanks
11/04/14
On time no issues
11/04/14
No comment left by this customer.
11/04/14
excellent service, but didn't realise that you took care of the address label, maybe this should be made clearer
11/04/14
Grate and fast weldone
11/04/14
Excellent, prompt service. Would definitely use again & recommend.
11/04/14
The courior did not knock or ring the bell, and just put a card through, not Parcel monkeys fault but I had to drive 30 miles to drop it off
11/04/14
To date, every delivery I've booked with PM has been faultless. Excellent Service.
11/04/14
No comment left by this customer.
11/04/14
The collector refused to take the parcels and I am waiting for my refund in full
11/04/14
No comment left by this customer.
11/04/14
I have emailed you without response; the package has not been delivered according to the reciever of the goods.
11/04/14
DX picked up a day late, no PM support or email anymore - big problem. DX help stopped at 5pm - parcel was delivered ok, but 3 days late
11/04/14
No comment left by this customer.
11/04/14
I waited in all day for collection didn't show up the called to sort it out and the lady in the phone was rude and hung up on me
11/04/14
todate the parcel has not been delivered, not happy when promised 4-7days and paying the extra charges to ensure delivery.
11/04/14
collection was never made on the day arranged and a very useless service, will never use again
11/04/14
Collected Monday afternoon uk delivered Thursday morning Southern France. Under £20. Top job. Thank you
11/04/14
