We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
Very good and efficient. Worked perfectly
26/03/14
We understand the parcel has been delivered. Extremely pleased with the quick and effecient
26/03/14
No comment left by this customer.
26/03/14
Unfortunately the contents were damaged on arrival and I'm awaiting message from customer.
26/03/14
No comment left by this customer.
26/03/14
Terrible! Parcel still not been picked up after a week! Over 30 calls to DX
26/03/14
Two days late and the reply from the driver was, well I was on holiday!!!!
26/03/14
Brilliant service , great cheap costs and always delivers on time .
26/03/14
Once again good service thank you
26/03/14
Website easy to to navigate. Collected on time and delivered next day.
26/03/14
Re Courier. collection Wed 19 no show. Thur 20 no show.finally collected Mon 24. So much for next day delivery! No apology/compensation.
26/03/14
No comment left by this customer.
26/03/14
No comment left by this customer.
26/03/14
No comment left by this customer.
26/03/14
No comment left by this customer.
26/03/14
Always get great service, could be better if we had an idea of the collection time frame
26/03/14
No comment left by this customer.
26/03/14
thank you good service
26/03/14
very good all round service, economical and on time many thanks Gary.
26/03/14
Courier collection 3 hours late, little communication from Parcel Monkey, colleagues had to stay late at the office to receive parcel
26/03/14
No comment left by this customer.
26/03/14
No comment left by this customer.
26/03/14
No comment left by this customer.
26/03/14
No problems really, booking to send to Thailand was easy, booking and customs forms simple. Duplicate emails from you about details tho'.
26/03/14
No comment left by this customer.
26/03/14
excelleny
26/03/14
You need to confirm with the customer that the goods have been delivered and provide a POD in case of disputes.
26/03/14
No complaints, service was easy to use & good value
26/03/14
Paid £65 for next day delivery , item arrived four days later. Ebay buyer still has case against me on there over it.
26/03/14
Notification via text or email of if and when parcel was collected in addition same on delivery, estimated time of delivery would be nice.
26/03/14
Very pleased with service, courier arrived on time and parcels were delivered on time. Thank you
26/03/14
No comment left by this customer.
26/03/14
Nice smooth process
26/03/14
excellent service. many thanks.
26/03/14
Parcel showing as signed for delivered in the UK, its meant to be in Greece! Not arrived here yet not sure whats going on either!
26/03/14
Fantastic service always try you 1st
26/03/14
no comment
26/03/14
no comment
26/03/14
Excellent service.
25/03/14
Have used you for 3 international parcels - so easy to use and brilliant value that no other company delivers!
25/03/14
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