We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,804 reviews.
happy overall - cost/ pickup/ delivery no complaints from recipient
09/04/14
You got me Parcelforce service at half the price it was available at the Post Office - thank you!
09/04/14
No comment left by this customer.
09/04/14
Very good....only collection of parcel for delivery was one day before I had arranged...caught on the hop
09/04/14
I needed to contact you and the phone number I eventually found for your company which no one answered after 18 minutes. Never use you again
09/04/14
No comment left by this customer.
09/04/14
An email to say parcel delivered would be nice?
09/04/14
This was the worst online and customer expereince of my life. Your company took payment form me for del of a phone and then you stole it
09/04/14
Great service, extremely easy to use. Thanks!
09/04/14
Quick and easy to arrange at good value
09/04/14
simply the best, nothing further to add..
09/04/14
No comment left by this customer.
09/04/14
very happy with service i would use you more if you could price compete with hermes
09/04/14
No comment left by this customer.
09/04/14
No comment left by this customer.
09/04/14
Live in Czech Republic, wanted to use my English account to pay. Both payment cards rejected even though sufficient funds. Czech card no pro
09/04/14
Service and price good but took longer than I thought it would to get to recipient. I think this may well be down to the Italian system tho
09/04/14
The parcel got picked up by Parcel Force but was not delivered within 24h infact one week on it has still not been delivered and is losto
09/04/14
Service was good. Would have been better if could select a time for pickup
09/04/14
very impressed with the service. quote was un beatable. happy to use them again.
09/04/14
No comment left by this customer.
09/04/14
my item has not been collected but the money is taken off my account. please give me a call 07957491438
09/04/14
parcel arrived safley didn't know had to print label from email hence two trips to the post office as email arrived later
09/04/14
Excellent service , wish I knew about this company sooner!!!
09/04/14
fast delivery and very reliable, will use again
09/04/14
No comment left by this customer.
09/04/14
:)
09/04/14
Very smooth transaction, would use again.
09/04/14
Excellent service. Can't fault you.
09/04/14
Efficient and economic service. Tracking page is not user friendly, need to enter underscores in track number not obvious
09/04/14
your sevice was impecable , I was a bit worried my parcel was a double glazed unit but it arrived in one piece and on time , brilliant !!
09/04/14
Excellent Price and Service
09/04/14
Exactly as it says on the tin- perfect experience. Nice not to have to drag parcels to the post office!
09/04/14
You did terrible you're courier did not turn up lousy service
09/04/14
My parcel apparently turned up with substantial damage to the outside packaging.
09/04/14
No comment left by this customer.
09/04/14
no comment
09/04/14
As always, very happy with service. Thanks!
09/04/14
Excellent service
09/04/14
AWESOME - nice guy comes to the door!
09/04/14
