We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
no comment
27/03/14
not happy at all with service you are a Internet business yet no email to contact to complain or get help
27/03/14
collection company did not read notes on collection note and had to rebook a date for collection
27/03/14
no comment
27/03/14
it was great the parcel was collected within the hour
27/03/14
no comment
27/03/14
no comment
27/03/14
The final label could fit a standard label size.
27/03/14
awesome service
27/03/14
no comment
27/03/14
Just Great.Thank you
27/03/14
the parcel was not delivered, despite the premises being open all day and the parcel was returned to us
27/03/14
first class
27/03/14
It would be nice to get a rough time for delivery or collection, so it's not necessary to waste a whole day.
27/03/14
Quick, easy and very professional. Great!
27/03/14
Would appreciate am / pm collection time.
27/03/14
No comment left by this customer.
27/03/14
No comment left by this customer.
27/03/14
Excellent service. Time of pick up would be helpful, even if only morning or afternoon.
27/03/14
we have been having problems with city link collections but a very nice young man-k.williams has now been very reliable.
27/03/14
Always a great service, on time collections and delivery. Highly Recomended
27/03/14
delivered quickly. thanks
27/03/14
No comment left by this customer.
27/03/14
Excellent service, parcel went with Parcel force would have been £20 more expensive if booked with directly them
27/03/14
A week later still haven't collected my parcel, no way of getting in touch with you disgraceful
27/03/14
No comment left by this customer.
27/03/14
reasonable rates, prompt delivery, super service will use you again.
27/03/14
A pickup time would be more helpful.
27/03/14
No comment left by this customer.
27/03/14
Parcel was not picked up so I waited in all day for nothing.
27/03/14
Just a brilliant service!
27/03/14
Excellent service and good price. Picked up as promised and delivered promptly. Will certainly use your service again.
27/03/14
You said that applying the label was optional. My parcel wasn't not collected until I had labelled the parcel. This info should be changed.
27/03/14
No comment left by this customer.
27/03/14
No comment left by this customer.
27/03/14
Just wish you gave a time slot for standard collection.
27/03/14
No comment left by this customer.
27/03/14
Good service. Great communication
27/03/14
Would like a refund as parcels weren't collected .
27/03/14
No comment left by this customer.
27/03/14
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