We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,887 reviews.
Good web site, easy payment and excellent tracking.
23/03/14
no comment
23/03/14
cheep on time trouble free
23/03/14
Great job, text updates would be awesome eg collected, delivered etc
23/03/14
No comment left by this customer.
23/03/14
Last parcel I book,was to be collected on 19/3 and until now 22/3 nobody collect it, unable to complain online and no contact number too....
23/03/14
No comment left by this customer.
23/03/14
No comment left by this customer.
23/03/14
would definatley use this service again, you have not let me down so far, thank you
23/03/14
No comment left by this customer.
23/03/14
No comment left by this customer.
23/03/14
All good, as normal.
23/03/14
faster updating of your tracking details
23/03/14
An improvement would be a time slot for uplift of parcels to be delivered.
23/03/14
No comment left by this customer.
23/03/14
Excellent service, as usual.
23/03/14
Carrier did not turn up on the booked day. Collected the next day. Items in parcel were damaged on delivery. Terrible service.
23/03/14
No comment left by this customer.
23/03/14
its good. works fine.
23/03/14
No comment left by this customer.
23/03/14
As always spot on cannot fault thank you.
23/03/14
excellent price excellent service
23/03/14
Excellent as always. Will use again
23/03/14
No comment left by this customer.
23/03/14
The service given is very good and at a reasonable price. Ease of booking and payment good. Collection and delivery good and on time.
23/03/14
No comment left by this customer.
23/03/14
It would be quicker if we were able to put two idendical shipments on at the same time.
23/03/14
The parcel was not easy to track. We thought it would be delivered in 1-2 days but it took 4 days.
23/03/14
Parcel was collected 3 days late and I still haven't recieved the parcel yet and it's been over a week
23/03/14
very pleased with service thanks
23/03/14
Very good service
23/03/14
No comment left by this customer.
23/03/14
No comment left by this customer.
23/03/14
took too long to generate parcel label (nearly 24hrs!)
23/03/14
should have been collected on 18th not collected until 19th parcel stillhas not reached destination,shocking service
23/03/14
Great Service
23/03/14
love parcel monkey, done love Courier. last 3 collections all been missed - will not use again
23/03/14
good price and great collection and delivery of parcel
23/03/14
No comment left by this customer.
23/03/14
No comment left by this customer.
23/03/14
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