We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
no comment
09/04/14
All ok.
09/04/14
No comment left by this customer.
09/04/14
Prompt and good service
09/04/14
No comment left by this customer.
09/04/14
Very quick & efficient service with many options to suit.
09/04/14
Another great parcel collection & return.
09/04/14
first class service thank you
09/04/14
No comment left by this customer.
09/04/14
I have been inquiring about my parcel for the past three days with no reponse. It has been 7 days and still missing
09/04/14
Collected in good time by a courteous & helpful driver. Delivered well before 12 as promised. One drawback the tracking was slow to update
09/04/14
Prompt and easy to use!
09/04/14
No comment left by this customer.
09/04/14
My parcel was not picked up and I was charged there is no phone number so I can contact you nor do you reply to my emails .
09/04/14
Extremely easy to use service - and good price. My one stop courier shop!
09/04/14
EXCELLENT SERVICE
09/04/14
No comment left by this customer.
09/04/14
No comment left by this customer.
09/04/14
"Next day" delivery was advertised, instead arrived a number of days later.
09/04/14
Im happy with a speed of delivery, only thing is that some plastic parts was broken over transport.
09/04/14
yet again another succesful collect and deliver. thank you
09/04/14
Great service as always - keep up the good work :-)
09/04/14
the delivery was only 2 parcels, exactly the same size and weight, yet one was delivered friday, and the other on tuesday, overnight service
09/04/14
Delivered late, no apology or explanation. Won't be using this service any o
09/04/14
No comment left by this customer.
09/04/14
No comment left by this customer.
09/04/14
No comment left by this customer.
09/04/14
very helpful and speedy delivery with no concerns, great communication
09/04/14
I paid for next day delivery, but this didn't happen - your mistake. I'm unable to contact you and so frustrated by this!!!
09/04/14
No comment left by this customer.
09/04/14
happy overall - cost/ pickup/ delivery no complaints from recipient
09/04/14
You got me Parcelforce service at half the price it was available at the Post Office - thank you!
09/04/14
No comment left by this customer.
09/04/14
Very good....only collection of parcel for delivery was one day before I had arranged...caught on the hop
09/04/14
I needed to contact you and the phone number I eventually found for your company which no one answered after 18 minutes. Never use you again
09/04/14
No comment left by this customer.
09/04/14
An email to say parcel delivered would be nice?
09/04/14
This was the worst online and customer expereince of my life. Your company took payment form me for del of a phone and then you stole it
09/04/14
Great service, extremely easy to use. Thanks!
09/04/14
Quick and easy to arrange at good value
09/04/14
