We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
Courier did not collect Parcel, had to reschedual. Item has now arrived damaged.
31/03/14
no comment
31/03/14
Easy process to book; good email comms; picked up and delivered within guaranteed time limits AAA+++
31/03/14
driver took great care to ensure my items arrived undamaged.
31/03/14
Parcel was much too large for the delivery driver to put in his car had to wait until City link van could collect later that day
31/03/14
Everything was fine at collection end. Don't know about delivery but haven't heard anything bad.
31/03/14
Perfect. Very smooth collection and delivery.
31/03/14
the delivery was supposed to be next day and it took 48 hours. Wanted to ring you to get a refund but no phone number!
31/03/14
ParcelFARCE failed to deliver. Appalling service. Seriously disappointed.
31/03/14
Ok
31/03/14
Very smooth service. No improvements could have been done to make things any easier.
31/03/14
Very good. Clear, simple and effective. Well done. Would definitely use your service again.
31/03/14
Good service as always.
31/03/14
no comment
31/03/14
perfect - will definitely use again
31/03/14
DX - Driver couldn't find my add. never called or stopped on the street. One week delay in collection after chasing daily, wasted day off
31/03/14
All went smoothly. Thanks
31/03/14
Excellent service, thank you
31/03/14
It was the first time I have used Parcel Monkey and I was very pleased that everything went well and I will certainly use this service again
31/03/14
item wasnt collected and sent by post instead can i get a refund please
31/03/14
It was the first time I used you, whole process was straight foward. My parcel was collected on time and delivered without any problems.
31/03/14
Excellent ,great value and fast service.
31/03/14
Very effiecient
31/03/14
Just worked like a dream.
31/03/14
no comment
31/03/14
Since I have been useing parcel monkey, I am so very happy with your services,
31/03/14
Fantastic as always
31/03/14
You need to give a time frame within which you will be arriving to pick up the parcel please
31/03/14
no comment
30/03/14
was a bit cross that parcel was left in postoffice a few doors away which was fine but no card left in post box to tell me where parcel was.
30/03/14
My parcel still hasn't arrived with an error on the tracking page . Shocking
30/03/14
no comment
30/03/14
no comment
30/03/14
no comment
30/03/14
my parcel got smashed and had parts missing
30/03/14
no comment
30/03/14
It took 3 days to collect and had to rebook the collection but still got delivered next day in the end.
30/03/14
no comment
30/03/14
no comment
30/03/14
no comment
30/03/14
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