We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Great service, it was almost too easy!
10/04/14
My parcel was has not been delivered and I cannot get in touch with you!!!!!!!!!!!!!!!!!!!!!!!!!!
10/04/14
No comment left by this customer.
10/04/14
no comment
10/04/14
no comment
10/04/14
no comment
10/04/14
Fast, easy, cheap.
10/04/14
A very good service provided at a good price
10/04/14
Parcels were not collected on the day they were supposed to be. I ended up waiting 5 days past the stated collection date.
10/04/14
Apart from small collection problem service and delivery very good.
10/04/14
no comment
10/04/14
Highly recommended!!
10/04/14
excellent service as always, very good parcel handling service
10/04/14
Awful, new driver is rubbish does not collect items
10/04/14
***
10/04/14
A clearer collection time would be helpful
10/04/14
1st collection was supposed to be last Thursday, nobody came or contacted me. Very disappointed. I had to re-book, causing hassle at work.
09/04/14
You didn't come the ****ing first time which was pis annoying as stated in all day! Also maybe give say the time your collect , not
09/04/14
excellent service.
09/04/14
the address you provided for the post office didnt exist and needed to contact post office and parcelforce
09/04/14
There appeared to be a lot of items that you excluded - would be good to review these.
09/04/14
no comment
09/04/14
Good price and very good service , the ones to use ..
09/04/14
Easy website great delivery and service
09/04/14
excellent, Many thanks hilary
09/04/14
no comment
09/04/14
no comment
09/04/14
excellent service consistently
09/04/14
Collection was late but delivered ok slight damage to corner of package
09/04/14
have the banned item list on the initial quote page
09/04/14
no comment
09/04/14
no comment
09/04/14
no comment
09/04/14
The price and pick we're fab but I've been informed my box which was packaged very well arrived ripped open. This makes me lose trust.
09/04/14
This was the first time i have had to send a large parcel and having a door to door service was very good.thank you
09/04/14
The parcel wasn't collected and this has happened 3 times before with another parcel
09/04/14
no comment
09/04/14
Never turned up again twice in one week failed to collect on the day
09/04/14
Brilliant
09/04/14
don't need to looking for any better one
09/04/14
