We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,887 reviews.
Labeling a bit confusing but a good service at a reasonable price.
26/03/14
No comment left by this customer.
26/03/14
You didn't arrive on the day you were suppose to, I have paid for this service will I get refund ?
26/03/14
No comment left by this customer.
26/03/14
All went as it should.
26/03/14
Thank you. Much appreciated.
26/03/14
Fantastic courier and super fast delivery A***** at the right price.
26/03/14
I have requested information on your complaints procedure and have not received a reply
26/03/14
This is the second time I have used your site and have no complaints or wishes for you to change it, it works great the way it is. Thanks
26/03/14
Excellent service. Just wish you had a drop off in the centre of Edinburgh.
26/03/14
No comment left by this customer.
26/03/14
No comment left by this customer.
26/03/14
Good service and good value for money. Very happy!
26/03/14
FANTASTIC ... CAME EARLY COLLECTED AND PARCEL WAS I VIETNAM IN 3 DAYS AS YOU SAID IT WOULD BE ... THANK S
26/03/14
Parcel collected 45 mins after order and arrived in Malaysia within four days. Delay in customs but was with addressee in eight days.
26/03/14
No comment left by this customer.
26/03/14
Booked next day Courier. Arrived 3days later with DX freight. No explanation oor apology
26/03/14
No comment left by this customer.
26/03/14
Excellent service. Just seems to be a problem with the payment side as message says payment has failed when in fact it has been successful.
26/03/14
You are always on time-it's very important for me! thank you for excellent service
26/03/14
Parcel picked up as requested, delivery was in the time stated, tracking info easily obtained, perfect.
26/03/14
very efficient
26/03/14
No comment left by this customer.
26/03/14
Easy system to use; reliable service
26/03/14
Excellent service
26/03/14
The parcel was collected 24 hours late and because of the weekend was delivered 3 days later than it should have been.
26/03/14
I posted 9 parcels weight 166kg, they all got picked up on time & delivered perfectly the next day. I can not fault your service at all!
26/03/14
I found the service to be quick and reliable - thank you
26/03/14
Very good and efficient. Worked perfectly
26/03/14
We understand the parcel has been delivered. Extremely pleased with the quick and effecient
26/03/14
No comment left by this customer.
26/03/14
Unfortunately the contents were damaged on arrival and I'm awaiting message from customer.
26/03/14
No comment left by this customer.
26/03/14
Terrible! Parcel still not been picked up after a week! Over 30 calls to DX
26/03/14
Two days late and the reply from the driver was, well I was on holiday!!!!
26/03/14
Brilliant service , great cheap costs and always delivers on time .
26/03/14
Once again good service thank you
26/03/14
Website easy to to navigate. Collected on time and delivered next day.
26/03/14
Re Courier. collection Wed 19 no show. Thur 20 no show.finally collected Mon 24. So much for next day delivery! No apology/compensation.
26/03/14
No comment left by this customer.
26/03/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
