We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
very prompt quick delivery
14/04/14
Courier failed to collect. Apparent incorrect communication between citilink and Parcel Monkey
14/04/14
No comment left by this customer.
14/04/14
No comment left by this customer.
14/04/14
Reasonably priced, very quick and efficient service:)Would recommend and use again:)
14/04/14
Good Website, confirmation of a collection time would have been good, maybe delivery confirmed by email to?
14/04/14
Very good service as normal.
14/04/14
Get a contactable customer services. I had a problem and found out there's no way to get in touch with parcel monkey.
14/04/14
Your service is by far the worst I have ever experieced, please call me to discuss 01628 500811
14/04/14
No comment left by this customer.
14/04/14
The item was received damaged!!!!!
14/04/14
Had trouble with a pop up that got in the way of completing my order but other than that a very good speedy service
14/04/14
well the PF driver didn't wont to take the parcel but finally after a few calls he did, but DX great no problems
14/04/14
I can't believe how fast the delivery was,and the price was fantastic
14/04/14
No comment left by this customer.
14/04/14
EXCELLENT SERVICE AS ALWAYS
14/04/14
All good apart from no note being left with the recipient to say where it had been left. A bit of a p
14/04/14
Service excellent
14/04/14
Outstanding, picked up Tuesday delivered in Singapore Friday, excellent service all round, many thanks
14/04/14
easy to use parcel monkey. however city link driver claimed he tried to collect but never did. had to rebook delivery (free)
14/04/14
Very happy with the speed of delivery. Will be good if the information given when tracking is more informative.
14/04/14
Excellent ....sure will be back...thank you
14/04/14
no comment
14/04/14
no comment
13/04/14
You always provide an excellent service
13/04/14
no comment
13/04/14
fantastic thankyou
13/04/14
Disappointed... Booked collection, courier did not arrive.... Had to rebook, my customer has to wait longer for his parcel :(
13/04/14
Very good service thanks as always
13/04/14
man came monday. no one came tuesday. said somone will collect wednesday. noone came. had too go too depo and send it of my self.
13/04/14
very good service as usual
13/04/14
no comment
13/04/14
no comment
13/04/14
Still waiting to find out if parcel has been delivered
13/04/14
No comment left by this customer.
13/04/14
No comment left by this customer.
13/04/14
Good service, worked well.
13/04/14
No comment left by this customer.
13/04/14
THE PARCEL WAS A MIRROR AND WHEN IT ARRIVED IT SMASHED BEYOND REPAIR VERY DISAPPOINTED
13/04/14
I asked for a date for coection as that was the only day that was available due to work constraints!! You didn't show for collection!! Poor!
13/04/14
