We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,883 reviews.
No comment left by this customer.
27/03/14
No comment left by this customer.
27/03/14
Excellent service. Time of pick up would be helpful, even if only morning or afternoon.
27/03/14
we have been having problems with city link collections but a very nice young man-k.williams has now been very reliable.
27/03/14
Always a great service, on time collections and delivery. Highly Recomended
27/03/14
delivered quickly. thanks
27/03/14
No comment left by this customer.
27/03/14
Excellent service, parcel went with Parcel force would have been £20 more expensive if booked with directly them
27/03/14
A week later still haven't collected my parcel, no way of getting in touch with you disgraceful
27/03/14
No comment left by this customer.
27/03/14
reasonable rates, prompt delivery, super service will use you again.
27/03/14
A pickup time would be more helpful.
27/03/14
No comment left by this customer.
27/03/14
Parcel was not picked up so I waited in all day for nothing.
27/03/14
Just a brilliant service!
27/03/14
Excellent service and good price. Picked up as promised and delivered promptly. Will certainly use your service again.
27/03/14
You said that applying the label was optional. My parcel wasn't not collected until I had labelled the parcel. This info should be changed.
27/03/14
No comment left by this customer.
27/03/14
No comment left by this customer.
27/03/14
Just wish you gave a time slot for standard collection.
27/03/14
No comment left by this customer.
27/03/14
Good service. Great communication
27/03/14
Would like a refund as parcels weren't collected .
27/03/14
No comment left by this customer.
27/03/14
Was expecting parcel to be collected between 8 and 6 but it was not collected until following day
27/03/14
No comment left by this customer.
27/03/14
very efficient
27/03/14
This is the second shipment to this customer. The first, Parcel force neglected to collect the parcel twice but this shipment went well
27/03/14
No comment left by this customer.
27/03/14
Service could be improved by providing an approximate time for pick up.
27/03/14
Excellent service, thank you!
27/03/14
super service i will definatly be using again
27/03/14
No comment left by this customer.
27/03/14
Provide a time window for when collection will happen
27/03/14
Although the delivery was to the USA it arrived on time, to the customers saticfaction.
27/03/14
No comment left by this customer.
27/03/14
TERRIBLE SERVICE - UNABLE TO CONTACT TO COMPLAIN. COLLECTION 5 DAYS LATE. PLEASE CONTACT ME ON 07731756020
27/03/14
Faultless from start to finish.
27/03/14
No comment left by this customer.
27/03/14
it was very easy to send the parcel. Good job!!
27/03/14
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