We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,883 reviews.
No comment left by this customer.
27/03/14
No comment left by this customer.
27/03/14
For the last 3 days I've attempted to contact you, the item is damaged beyond repair. I've contacted PayPal and opened a dispute.
27/03/14
parcel didnt get collected on the friday by DX frieght. I called the next wednesday to see what happened. why didnt abyone contact me?
27/03/14
Very fact,good comunication,very good team.Kind regards!
27/03/14
Excellent service and quick delivery!!
27/03/14
The delivery wasn't collected on the day i booked and I had to chase it up to be collected. Yesterday it still hadn't been delivered.
27/03/14
My sons family has moved to Germany .
27/03/14
Excellent service! And great value! :)
27/03/14
I was disapointed. I requested for my parecel to be collected on a Friday and wasnt collected until Monday!
27/03/14
No comment left by this customer.
27/03/14
aaa++++ quick without any prob.
27/03/14
Very easy to use website, takes a lot of the effort out of having to organise a courier.
27/03/14
Still waiting for my parcel to be collected - worse company ever! - must be run by thieves as i have paid and had no service.
27/03/14
Great service,your website was very easy to use,and the driver was very helpful.Regards Marion R.D.
27/03/14
No comment left by this customer.
27/03/14
item was collected and delivered late,but would use parcel monkey again
27/03/14
ALways very good
27/03/14
No comment left by this customer.
27/03/14
no comment
27/03/14
efficient, easy to use.
27/03/14
no comment
26/03/14
no comment
26/03/14
no comment
26/03/14
your website was easy to use. options given for services was overall good.I have given a lower mark as City link collected late by 1 day
26/03/14
The parcels have been failed to be collected 3 times and have spent over 5 hours on the phone trying to sort this out I will never use your
26/03/14
no comment
26/03/14
No communication to say there was a hold up . We had to trace the parcels and sort the hold up ourselves . Unhappy!
26/03/14
Very good
26/03/14
The staff at the drop-off location could have been more positive about what they needed to do with the pre-booked parcels, but otherwise OK
26/03/14
a very helpful and pleasant courier a credit to your team
26/03/14
Easy to use website, package picked up next day and delivered day after. A real pleasure to use
26/03/14
No comment left by this customer.
26/03/14
No comment left by this customer.
26/03/14
No comment left by this customer.
26/03/14
Satisfactory service for a good price.
26/03/14
Pick on the day arranged, this pick up was late, this may be what caused delivery to be a day late!
26/03/14
I was v
26/03/14
Very specific! Prices are significantly better than parcel2go! That's a fact. Just a pleasant experience! Thanks
26/03/14
Very pleased. Will use again.
26/03/14
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