We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
no comment
18/04/14
Courier failed to show on the designated date. Failed to notify us even though we stayed indoors the whole day. Poor service.
18/04/14
fast delivery and really easy,
18/04/14
No comment left by this customer.
18/04/14
Easy to book, good prices, no any issues.
18/04/14
parcel wasn't collected ..very disappointed in service ..tryed to rebook wil not allow no contact wouldn't recommend
18/04/14
Very good efficient service!
17/04/14
no comment
17/04/14
You need a call centre.It would give you the edge over P2G.
17/04/14
The booking service was very good but the goods were damaged in delivery.
17/04/14
More accessible customer service / help would be nice, although shipping is always fab!
17/04/14
no comment
17/04/14
no comment
17/04/14
no comment
17/04/14
good
17/04/14
My parcel still hasn't been collected, terrible.
17/04/14
no comment
17/04/14
Large and heavy item delivered quickly, cheaply, and without the need for a printer.
17/04/14
no comment
17/04/14
Everything perfect and very easy to use.thank you
17/04/14
The timings stated between 9-6 the courier arrived at 7.30! Not happy at all
17/04/14
No hassle picked up on time
17/04/14
no comment
17/04/14
excellent service and very competitive pricing as usual
17/04/14
no comment
17/04/14
5 days to collect parcel. No phone calls from depot. No answer at Southampton depot. Communication awful.
17/04/14
excellent service all round. Staff very courteous and helpful. Highly recommended
17/04/14
no comment
17/04/14
no comment
17/04/14
Super prompt delivery, into the hands of the recipient.
17/04/14
No comment left by this customer.
17/04/14
No comment left by this customer.
17/04/14
very pleased with the service i shall be using you again next week!
17/04/14
It is the first time we've used you and it worked very well - and much cheaper than alternatives.
17/04/14
Ordered next day, I waited in for 10 hours and the parcel did not get picked up with no information left, 5 days later not been delivered
17/04/14
No comment left by this customer.
17/04/14
Awful, awful, awful - the WORST service ever - I have also complained directly to the courier - for what good that will do
17/04/14
No comment left by this customer.
17/04/14
Nothing to complain about,parcel picked up and delivered promptly
17/04/14
the parcel was not collected when it was ment to be and turned up damaged
17/04/14
