We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,869 reviews.
I am still waiting for the parcel to be collected, VERY POOR
01/04/14
Parcelforce arrived, threw the item on the floor. The item has arrived damaged and now being sent back ! Loss of a sale !!!!!!!!!
01/04/14
I haven't received my parcel! No communication from you at all!! Where is it?
01/04/14
No comment left by this customer.
01/04/14
prompt service, polite driver
01/04/14
no comment
31/03/14
no comment
31/03/14
no comment
31/03/14
no comment
31/03/14
No Problems , Picked Up and Delivered Fragile Equipment and Delivered Safely. Thanks
31/03/14
The delivery was very quick but parcel was squashed.
31/03/14
no comment
31/03/14
have know problems,,but some are saying you dont put a card in there door if they are not in,,this has up set some of my ebayers
31/03/14
no comment
31/03/14
on time, politely collected excellent service
31/03/14
no comment
31/03/14
Very efficient.
31/03/14
no comment
31/03/14
local shop accepting parcel was uninspiring but delivery was made ok
31/03/14
Excellent service, easy to use and express delivery to the customer, 100% Satisfied.
31/03/14
Nothing to do with you, but I wish City-Link could at least give you am or pm pick up rather thank all day!
31/03/14
great service no complaints !! Perhaps an estimated collection time would be good though!
31/03/14
It was great thank you also to parcel force too
31/03/14
Dead easy to do....loved it
31/03/14
it took one and a half weeks for a next day delivery, very poor service, customer services is a joke, not happy.
31/03/14
Very pleased with Service. Great to be able to track the delivery and obtain confirmation that my parcels had been delivered.
31/03/14
no comment
31/03/14
Very easy and straightforward, apart from the exclusions. Do you have any way of collecting liquids in polythene bottles ?
31/03/14
no comment
31/03/14
not to bad collected a day late which was a bit annoying but good service never the less
31/03/14
Good pricing, good service, I 've recommended to friends and colleagues
31/03/14
Easy to follow was very happy with the service I got will use again thanks.
31/03/14
Will use again thank you
31/03/14
took 6 days to deliver, but guess i should be pleased they arrived intact unlike the last item I sent which was smashed
31/03/14
best courier around - cant fault them in any way - 5 * service
31/03/14
No comment left by this customer.
31/03/14
Superb service, quick, simple, easy and efficient.
31/03/14
You guys are an absolute disgrace, Courier didnt turn up at my office so i had to drive all the way to the depot in rush hour traffic!!!!!
31/03/14
Unable to rebook collection or contact you, had to buy and alternative service and request refund via paypal
31/03/14
No comment left by this customer.
31/03/14
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