We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
Courier didn't collect. I was in all day so really cannot see how I missed him calling.
03/04/14
No comment left by this customer.
03/04/14
Excellent service as usual
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
very good right on time
03/04/14
Very good, just delayed about one or two days but like the service.
03/04/14
No comment left by this customer.
03/04/14
Good service, but website wrong when it advises parcel bag for courier which they don't have
03/04/14
The tracking number was not easy to obtain from the website or from the confirmation email
03/04/14
Great service. Parcel picked up as promised am
03/04/14
No comment left by this customer.
03/04/14
Not happy at all! Contacted twice but no reply?? Charged twice but no refund? Wtf?? Email me asap
03/04/14
very good service as usual thank you
03/04/14
No comment left by this customer.
03/04/14
The site is good, however it is difficult to contact you if there is a problem, as you don't have a phone number. Twitter responses r slow.
03/04/14
Good website with clear information. Good value. I had never used a courier service before and found it very helpful.
03/04/14
Always a good service Thanks
03/04/14
Parcel Monkey is fantastic, used twice now (parcelforce/citylink) loads cheaper than going to courier firms direct
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
Everything good, cannot think of anything constructive to say
03/04/14
Collected as specified ,but no delivery verification!
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
top service as always
03/04/14
Great service again. A+++++
03/04/14
booked a next day delivery as the parcel was urgent, failed collection on Friday, 2nd failed collection on Monday, finally collected Tuesday
03/04/14
No comment left by this customer.
03/04/14
Excellent service, straightforward and flexible without fussing about.
03/04/14
Experience was satisfactory as delivery information could be more specific & Tracking info was vague & difficult to aquire from website
03/04/14
You have a ****ing stupid service, you are a thief, I paid for my parcel and still not collected. So I have to pay again to receive it.disap
03/04/14
No comment left by this customer.
03/04/14
Fantastic price without compromise of delivery. Fantastic - have recommended already. Thanks Monkeys!
03/04/14
No comment left by this customer.
03/04/14
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