We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,882 reviews.
Excellent service, thank you
31/03/14
It was the first time I have used Parcel Monkey and I was very pleased that everything went well and I will certainly use this service again
31/03/14
item wasnt collected and sent by post instead can i get a refund please
31/03/14
It was the first time I used you, whole process was straight foward. My parcel was collected on time and delivered without any problems.
31/03/14
Excellent ,great value and fast service.
31/03/14
Very effiecient
31/03/14
Just worked like a dream.
31/03/14
no comment
31/03/14
Since I have been useing parcel monkey, I am so very happy with your services,
31/03/14
Fantastic as always
31/03/14
You need to give a time frame within which you will be arriving to pick up the parcel please
31/03/14
no comment
30/03/14
was a bit cross that parcel was left in postoffice a few doors away which was fine but no card left in post box to tell me where parcel was.
30/03/14
My parcel still hasn't arrived with an error on the tracking page . Shocking
30/03/14
no comment
30/03/14
no comment
30/03/14
no comment
30/03/14
my parcel got smashed and had parts missing
30/03/14
no comment
30/03/14
It took 3 days to collect and had to rebook the collection but still got delivered next day in the end.
30/03/14
no comment
30/03/14
no comment
30/03/14
no comment
30/03/14
As expected, however, delivery times / dates not consistent, shame
30/03/14
The parcel still hasn't been collected a week later! totally unreliable! No way on contacting courier! Will be going to watchdog!
30/03/14
I paid for a 48 hours service, it took 3 days to deliver. I have allready sent feedback and got no response. Bad service. Will not use again
30/03/14
Delivered fine, thanks
30/03/14
no comment
30/03/14
very quick and easy to arrange collection and delivery, no hesitaion in useing this service agao
30/03/14
You could enlist the services of some couriers for larger items.
30/03/14
yet again first class service, well informed, and super fast deliveries, cannot ask for a better service and low costkeep them parcels movig
30/03/14
In general good would be nice to have an idea of what time parcels will be collected
30/03/14
No comment left by this customer.
30/03/14
Excellent prompt service at an affordable price will use again.
30/03/14
Great
30/03/14
item was expected to be delivered on 28/3 - it wasn't!!!!
30/03/14
great service and saved me money!! thanks
30/03/14
I had a pleasant experience using Parcel Monkey. I will definitely recommend them to all my friends. Thank you.
30/03/14
Parcel was not collected on the appointed day, but the following day, and the driver did not know it was late. Otherwise, was satisfied.
30/03/14
Parcel was not collected, 2nd time this week, had to take it to depot myself.
30/03/14
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