We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Easy and convenient
14/04/14
No comment left by this customer.
14/04/14
No comment left by this customer.
14/04/14
Pick up was exactly when it should have been and the item arrived in good order. Thank you
14/04/14
Delivered promptly
14/04/14
No comment left by this customer.
14/04/14
happy with the service
14/04/14
Collected and delivered as arranged.
14/04/14
Parcel booked to be dropped off at Courier Depot. They have no record of it on their system
14/04/14
super
14/04/14
All good and no complaints :)
14/04/14
As I wasn't available, the courier waied patiently until the parcel could be found.
14/04/14
Great service and very good prices thanks alot will be using again
14/04/14
Used to arrange collection and delivery of an EBAY purchase. Excellant value and good service.
14/04/14
The delivery driver was throwing things about in his van and badly damaged my door. The 4mm thickness hardbord was burst open.
14/04/14
Excellent
14/04/14
No comment left by this customer.
14/04/14
Easy, straightforward, just what you need.
14/04/14
No comment left by this customer.
14/04/14
Great Service A++++++
14/04/14
Fair price. Great service - keep up the good work!
14/04/14
No comment left by this customer.
14/04/14
Collection never took place on date stated, hard to contact company when did could not help and did not call back, collected 4 days late
14/04/14
brilliant, very good service!
14/04/14
parcel force collected as promised - thanks
14/04/14
Very happy with price, better than everyone else, advise re how many waybills to attach would be useful, I guessed 3? Otherwise all Excellen
14/04/14
Your Address label would be improved with a Bar Code? Also not all addresses have Numbers of streets/roads.
14/04/14
No comment left by this customer.
14/04/14
Arrived 2 days late & missed the funeral!!! Most disappointed. Please contact me
14/04/14
very prompt quick delivery
14/04/14
Courier failed to collect. Apparent incorrect communication between citilink and Parcel Monkey
14/04/14
No comment left by this customer.
14/04/14
No comment left by this customer.
14/04/14
Reasonably priced, very quick and efficient service:)Would recommend and use again:)
14/04/14
Good Website, confirmation of a collection time would have been good, maybe delivery confirmed by email to?
14/04/14
Very good service as normal.
14/04/14
Get a contactable customer services. I had a problem and found out there's no way to get in touch with parcel monkey.
14/04/14
Your service is by far the worst I have ever experieced, please call me to discuss 01628 500811
14/04/14
No comment left by this customer.
14/04/14
The item was received damaged!!!!!
14/04/14
